Enterprise Portfolio Management Office Solutions Analyst III - L.A. Care Health Plan : Job Details

Enterprise Portfolio Management Office Solutions Analyst III

Job Category: Information Technology

Location: Los Angeles, CA, US, 90017

Position Type: Full Time

Requisition ID: 11464

Salary Range: $105,267.00 (Min.) - $139,478.00 (Mid.) - $173,689.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

The Enterprise Portfolio Management Office Solutions Analyst III is accountable for intake, execution, and managing the oversight of strategic programs and projects approved and budgeted by L.A. Care Leadership and the Board of Governors. These programs and projects span multiple functions and departments, and are enterprise investments in infrastructure and process excellence.

Duties

Leads analysis and requirements gathering sessions on large, complex programs and projects using methodologies such as JAD, JAR, SCRUM, etc.

Collaborates across multiple business units ensuring that all parties get the best possible outcomes for L.A. Care and its members and providers.

Documents functional and non-functional business needs and requirements, ensuring requirements are usable, specific and testable.

Assists in defining Acceptance Test Criteria, tracing back to documented business requirements.

Creates and updates complex as-is and future state business workflows.

Makes recommendations for solutions or improvements.

Tracks maintenance of business need and requirements during execution and delivery phases.

Applies subject expertise in evaluating business operations and processes.

Provides training, recommends process improvements, and mentors junior level staff as needed.

Education Required

Bachelor's Degree in Related Field

In lieu of degree, equivalent education and/or experience may be considered.

Experience

Required:Minimum 5 years of experience eliciting and documenting business and systems requirements using techniques such as JAR/JAD, SCRUM, etc. OR minimum of 5 years of experience developing, implementing, and evaluating workflow processes, policies, and procedures.

Minimum of 7 years of experience in managed healthcare environment with strong domain expertise in at least one of the following disciplines: Claims/EDI, Membership, Provider, Care Management, or Finance.

Preferred:Experience with Tableau and Requirements Management software.

Skills

Required:Proven ability to work with a diverse group of people, including leadership, support staff, coworkers and department management.

Proven ability to lead cross-functional discussions to reach collaborative outcomes.

Excellent critical thinking and problem solving skills.

Strong organizational and communication skills to build and foster effective relationships.

Must have excellent written and verbal communications skills.

Licenses/Certifications Preferred

Certified ScrumMaster (CSM)

Physical Requirements

Light

Additional Information

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

L.A. Care offers a wide range of benefits including

• Paid Time Off (PTO)
• Tuition Reimbursement
• Retirement Plans
• Medical, Dental and Vision
• Wellness Program

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