Entry Level Application Analyst - Optimum Healthcare IT : Job Details

About Optimum Healthcare IT

Optimum Healthcare IT, headquartered in Jacksonville Beach, Florida, specializes in digital transformation and consulting services for the healthcare industry. We partner with hospital systems nationwide to deliver expert guidance on large-scale technology initiatives.

Job Opportunity

We are currently seeking an Entry-Level Analyst to support a client in Jacksonville, FL. This is an excellent opportunity to join a dynamic team and contribute to impactful healthcare IT projects.

Role: Entry Level Application Analyst

Client Location: Jacksonville, FL

Client Job Summary:

The primary responsibility of the Application Analyst is to provide technical support for Workforce Management applications in support of business and/or clinical operations. This position conducts workflow analysis, provides recommendations for system design and corrective actions, and ensures timely resolution of problems within the software application(s) supported utilizing normal change control processes. The position supports Time and Labor, Attendance and Advanced Scheduling systems.

• Gathers and consolidates current and future requirements with business and/or clinical departments as required to facilitate application build. Has a thorough understanding of the workflow for each implementation.
• Provides recommendations for implementation of enhancements or corrective actions based on current analyses and understanding of operational workflows.
• Assumes lead analyst role as designated by supervisor or Project Manager which includes: a) acting as or assisting project manager in the coordination of project plan activities for designated go live; b) ensuring timely and effective communication between all members of the project team regarding daily status and issues.; c) preparing go-live and project sign-off documents and processes; d) facilitating or attending regular meetings with project team and stakeholders as appropriate.
• Develops and facilitates an issues reporting and resolution process. Escalates irresolvable issues as appropriate to the line management and Project Stakeholders.
• Constructs and maintains the necessary documentation and artifacts for supported application(s) under the guidance of a Project Manager or Supervisor.
• Completes systems configuration activities including application design, build, testing, validation, and documentation of system changes. Adheres to normal change control processes for these activities.
• Coordinates the planning, development, and participation of end-user training on supported application(s).
• Presents findings, recommendations, and specifications in formal reports and/or oral presentations to Supervisor, Project Manager, and/or Peers in order to support knowledge sharing for go-live or post-go-live support.

Requirements:

• Bachelor's degree required.
• Must have authorization to work in the United States.
• Exceptional verbal and written communication skills.
• Strong interpersonal skills with the ability to demonstrate tact and professionalism.
• Excellent analytical abilities and effective time management skills.
• Highly motivated self-starter with a proactive mindset and strong initiative.
• Results-oriented, with proven problem-solving skills and the ability to resolve conflicts efficiently.
• Experience through internships or research projects in a healthcare setting is highly desirable.
• Familiarity with data formats and processes is a plus.