Equipment Services Technician - Krispy Kreme : Job Details

Since its founding over 80 years ago, Krispy Kreme's focus has remained the same - making fresh, premium quality doughnuts inspired by their founder's original recipe. The brand's iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme's in-shop experience even sweeter, many shops across the globe feature the brands one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme's melt-in-your-mouth doughnuts being made right before their eyes.Krispy Kremes Equipment Service Technicians are responsible for maintaining the proper running order of Krispy Kreme equipment throughout a given region. This involves installing, servicing, and repairing various types of equipment. Additionally, Equipment Services Technician give advice on preventative maintenance and general care.A TASTE OF WHAT YOU WILL BE DOING:Assisting with installing, servicing or performing on-site repairs of complex equipment.Providing technical assistance to shop personnel and guidance on general maintenance and trouble-shooting of equipmentResponding to requests for emergency repairsWorking under directions and guidelines without direct contact with supervisorActing as a liaison between department and shop personnelHandling on-call responsibilities by fielding support calls during and after business hoursTraveling extensively domestically and internationally as needed using various modes of transportation.Working in the Equipment shop as neededOther duties as assignedYOUR RECIPE FOR SUCCESS:High school diploma or equivalentAbility to travel extensively; up to 90«ility to read and understand electrical diagrams and engineering drawings.Strong communication skillsReading and math skillsProven problem-solving skillsTwo to Five years of previous maintenance/trouble-shooting experienceClean driving record is requiredThe ability to travel by air InternationallyPLC experience, preferably SiemensBENEFITSComprehensive benefits (medical, vision, and dental insurance)Employee discount program401K planPTO and 'dream' daysCompany eventsEducation ReimbursementHospital Indemnity InsuranceAdoption AssistanceLife InsuranceFSA/HSA PlansPet InsuranceKrispy Kreme is an iconic, global brand that has offered the highest-quality doughnuts and great-tasting coffee since it was founded in 1937. Today, Krispy Kreme operates as a public company traded under the ticker symbol, DNUT, on the Nasdaq Global Select Market. Krispy Kreme's over 1,600 shops can be found in 33 countries across the globe. Of these locations, the brand owns and operates 307 shops in the United States and Canada, 239 in Mexico, 125 in the UK and Ireland, 52 in Japan, and 38 in Australia and New Zealand, with the remaining locations run by franchise partners largely in the international market. In addition, Krispy Kreme doughnuts can be found in approximately 12,000 grocery, convenience, and mass merchant stores in the U.S.