Evening Supervisor - ABM : Job Details

Pay: $31.50/HRThe pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.Benefit Information:ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & ManagementThis position will be directly responsible for the overall operation and supervision of a janitorial staff at an assigned location.Job Description:* Establish and maintain strong client relationships with a positive customer service orientation.* Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.* Provide leadership and support while being available for emergency and off-hour support.* Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.* Plan and assign work schedules to ensure service delivery expectations are achieved.* Ensure timely responses to client-reported emergency cleaning situations.* Train staff on building and property security protocols at each assigned client location.* Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.* Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements.* Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).* Train and manage Site janitorial and Porter staff.* Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.* Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.* Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.Minimum Requirements:* At least 2 years of experience supervising employees.* Experience with commercial cleaning industry is a big plus.* Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.* MS Office (Outlook, Word, Excel) proficiency required.* Valid Driver's License and satisfactory driving record is required to operate company vehicles to and from customer work sites.* Proven ability to handle confidential information with discretion.* Detail-oriented with a high level of accuracy.* Strong organizational, multi-tasking, and prioritization skills.* Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.* Resourceful team player with a positive outlook and approachable demeanor.* High School Diploma or GED (Required)