Event Services - Live Nation : Job Details

Job Summary:Who are you?Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.Job Functions:Deliver exemplary customer service to maintain customer loyalty.Work with ushers and ticket takers throughout the eventAssist in Security positions that are non-guard card positions.Deliver exemplary customer service to maintain customer loyalty.Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations. Solicit sales of new or additional services or products.Refer unresolved customer grievances to designated departments for further investigationAssist guest with any questions or needsQualifications:High School Diploma or equivalent preferredStrong strategic thinking and creative problem solving skillsExcellent verbal, written and interpersonal communication skillsAcute sense of judgment, tact and diplomacyA strong-sense of teamwork and ability to execute programsExcellent verbal and written communication skillsPosition requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting