Job Location : Orlando,FL, USA
SUMMARY
ASM Global, the leader in privately managed public assembly facilities, has an excellent opportunity for part-time Event Staff at Osceola Heritage Park, Kissimmee, Florida. The Event Staff are responsible for directing patrons to their seats for shows or events by demonstrating excellent customer service skills, responding promptly to customer needs and requests for service and assistance. The successful candidate must be able to work independently and handle most questions without assistance, and efficiently and courteously answer questions concerning pricing, seating, events, facility layouts and amenities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
· Must be able to speak, read and write English
· Professional attitude and appearance
· Ability to listen and follow instructions
· Ability to work independently and in a team environment
· Good communication, customer service and sense of public relation skills
· Good organizational and problem solving skills
· Ability to work flexible hours including daytime, evening, weekends and holidays as needed
EDUCATION AND EXPERIENCE
· High school diploma or general education degree (GED)
· Guest services background preferred
PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
· Ability to stand for long periods of time required
· Ability to use hands to handle tickets
· Ability to see up close and far away
· Must be able to climb stairs and move quickly from one area to another in a safe manner under restricted lighting
· Constant reaching, standing, walking and stooping
· Occasional lifting and carrying up to 20lbs
· Performing work through repetitive eye/hand coordination
WORKING ENVIRONMENT
The working environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
· High noise level
· Exposure to weather conditions
· Restricted lighting
NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Company DescriptionAt ASM Global/Osceola Heritage Park, we strive to form a perfect balance between creative excellence and business excellence, and we work diligently to build a diverse environment that rewards collaboration and success. Our accomplishments are born from a spirit of teamwork and a thirst to be the best that enables us to deliver incredible experiences year after year. If you want to join a team where you will be challenged to up your game, ASM Global is a great place to work.ASM Global has presented some of the biggest and most memorable live events in the world. Our achievements would not be possible without the boundless passion of our talented and diverse team members. If there's one common thread to the people who work here, it is their commitment to delivering amazing experiences.We create new opportunities for team members to grow and develop their skills and careers.Company DescriptionAt ASM Global/Osceola Heritage Park, we strive to form a perfect balance between creative excellence and business excellence, and we work diligently to build a diverse environment that rewards collaboration and success. Our accomplishments are born from a spirit of teamwork and a thirst to be the best that enables us to deliver incredible experiences year after year. If you want to join a team where you will be challenged to up your game, ASM Global is a great place to work.\r\n\r\nASM Global has presented some of the biggest and most memorable live events in the world. Our achievements would not be possible without the boundless passion of our talented and diverse team members. If there's one common thread to the people who work here, it is their commitment to delivering amazing experiences.\r\n\r\nWe create new opportunities for team members to grow and develop their skills and careers.