EVENTS COORDINATOR - Powderhorn Mountain Resort : Job Details

JOB DESCRIPTIONJOB TITLE:Events CoordinatorDEPARTMENT:Marketing & SalesREPORTS TO:Marketing & Sales SupervisorCLASSIFICATION:EXEMPT PART-TIME SEASONAL (ON OR ABOUT 11/1)POSITION SUMMARY/PURPOSE:To design and execute memorable events that enhance the guests' experience and drive resort visitation and revenue. Plan and oversee a diverse range of events, including on-hill, at the base lodge, and off-site. Work closely with various departments to ensure seamless execution, manage event logistics, and deliver exceptional customer service.ESSENTIAL FUNCTIONS:Design, plan, and execute a variety of events.Develop event timelines, coordinate with vendors/departments, and manage on-site logistics to ensure flawless execution.Ensure all departments are informed and prepared for event requirements.Act as the primary point of contact for clients and guests.Work with the marketing team to promote events through various channels, including social media, email campaigns, and resort website.Develop strategies to attract guests and increase event attendance.Provide exceptional service and address any concerns or special requests.Ensure all events meet or exceed guest expectations.Conduct post-event evaluations to gather feedback, assess outcomes, and identify areas for improvement.Use insights to enhance future events and overall guest satisfaction.Develop and manage event budgets, negotiate contracts with vendors, and track expenses to ensure events are executed within financial parameters.Responsible for revenue control for all event products.Assure compliance with established company safety procedures and employee policies.Communicate goals and objectives.OTHER FUNCTIONS:Assist with other duties as assigned.CUSTOMER SERVICE/GUEST RELATIONS:Key public interaction position. Develop and maintain positive public perception of the department/company. Must have the ability to inspire, train, develop and instill a guest service attitude in all employees.QUALIFICATIONS:SkillsExperience in event planning and coordination, preferably within a resort or hospitality setting.Strong communication ability (both written and verbal).Must be able to function with minimum supervision.Ability to make critical decisions while following company procedures, and to reason and react with quick, thoughtful judgment, while remaining calm under pressure.Superior interpersonal and organizational skills.Ability to perform in a stressful, noisy and/or crowded environment.Ability to maintain an orderly and professional work area.Basic computer skills utilizing Microsoft Office products and company systems.Detail oriented and strong organization skills.Ability to develop and maintain strong guest and employee relations.Passion for winter sports and the ski industry is a plus.Education/CertificationHigh school education required, college preferred.Experience1-2 years event planning/coordinating, preferred.WORKING CONDITIONS:Will work alone or with others. Must navigate deep snow, icy, uneven and rocky terrain around resort.PHYSICAL REQUIREMENTS:Must be able to work in a fast-paced environment dealing with the general public. Must be able to ski or snowboard for on-hill events. Must be physically capable of ascending and descending stairs, and to sit and/or stand for long periods of time, lift at least 30 lbs., negotiate slippery surfaces, uneven and rocky terrain, and tolerate colder temperatures.ATTENDANCE:This position requires the ability to maintain flexibility in a work schedule, which will include weekends and holidays. Resort is open from 8:00 am to 4:00 pm, 7 days a week during ski season.ACKNOWLEDGEMENT:I acknowledge I have reviewed the content of this job description and understand that if I have any physical limitations or require any reasonable accommodations in order to perform my job, I must immediately inform Human Resources and my supervisor. This job description is not intended to be an exhaustive list of all the duties, responsibilities, or qualifications associated with the job._________________________________ _______________________________Employee Signature DatePrinted NameJob descriptions are not intended as and do not create employment contracts. Powderhorn Mountain Resort maintains its status as an at-will employer. Employees may be terminated for any reason not prohibited by law.