Executive Director of Operations, Healthcare - myPlace Health : Job Details

About myPlace Health

myPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish.

Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant's preferred place.

myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country's most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets.

About this Role

Are you a dynamic leader with a passion for serving high-risk, frail older adults? Do you thrive in building high-performing teams and inspiring a culture of excellence and innovation? If so, we invite you to bring your expertise and vision to our organization as an Executive Director in a PACE setting.

As the executive leader for your region, you'll have the unique opportunity to shape strategy, oversee operations, and champion exceptional care delivery for the most vulnerable in our community. With a deep focus on collaboration, continuous improvement, and participant-centered care, you'll guide a multidisciplinary team to achieve outstanding clinical outcomes, financial sustainability, and a superior participant experience.

Your role will involve inspiring teams, fostering strong community partnerships, and ensuring compliance with PACE regulatory requirements. With your strategic mindset and hands-on approach, you'll help us tailor innovative care solutions to meet the unique needs of our community, all while promoting a culture of learning and excellence.

Take the next step in your career while making a difference in the lives of those who need it most. Join us in shaping the future of holistic senior care!

What does success look like for our new Executive Director?

• Leadership & Accountability: Lead with purpose as the executive operating leader for your region or market, taking full accountability for strategy, planning, operations, and achieving outstanding results.
• Collaboration for Excellence: Work closely with local and national clinical leaders to support the delivery of exceptional clinical outcomes, high-quality care, and an unparalleled participant experience.
• Infrastructure Development: Partner with national leadership to implement the foundational infrastructure needed to drive organizational success and align with our mission.
• Team Building & Development: Recruit, develop, and inspire a diverse, high-performing team of clinicians and care professionals, empowering them to deliver compassionate, top-tier care to our participants.
• Community Engagement: Act as a trusted ambassador for the organization, building meaningful relationships with network providers, strategic partners, local community groups, and state regulators.
• Visionary Leadership: Champion a shared vision for clinical strategy and organizational culture, inspiring senior leaders and care teams alike.
• Regulatory Expertise: Serve as the go-to expert on the myPlace Health model and PACE regulatory compliance, leading efforts to ensure operational excellence and full compliance.
• Financial Oversight: Oversee budget planning and financial performance, ensuring resources are aligned with goals to achieve impactful, sustainable operations.
• Innovation & Tailoring: Identify and implement opportunities to adapt and enhance our care model to better meet the unique needs of the local community and leverage key partnerships.
• Continuous Improvement: Foster a culture of continuous learning and improvement, working collaboratively across teams to refine and advance the care model while maintaining compliance as a core value.
• Hands-On Leadership: Approach challenges and opportunities with a hands-on, builder mindset, enthusiastically supporting participants, staff, and community stakeholders to achieve shared goals.
• Grow with Us: Embrace opportunities to take on new challenges, contribute to program improvements, and be part of a mission-driven team making a difference in the lives of older adults.

What does an ideal profile look like?

• Passion for Service: A deep commitment to serving high-risk, vulnerable, and/or frail older adults with empathy and purpose.
• Leadership Excellence: Proven experience in building, scaling, growing, improving, and/or turning around companies, clinical businesses, or clinical business units. A minimum of 7 years of proven leadership highly desired.
• Care Management Expertise: A strong understanding of or direct experience in leading care management functions within PACE environments, Medicaid managed care, Medicare Advantage, and other government-sponsored health plan models.
• Inspiring Leadership: A demonstrated ability to model the way by inspiring, managing, coaching, and mentoring high-performing teams that align with our clinical culture and values.
• Effective Communication: Confidence and skill in communicating persuasively to diverse audiences, including external stakeholders.
• Industry Knowledge: A deep understanding of innovative healthcare companies leading advancements in home-based care, integrated care for high-risk patients, holistic care for dual-eligible individuals, and related areas. Ideally 3+ years of demonstrated experience in senior care, PACE, or a closely related environment such as Medicaid managed care, Medicare Advantage, or value-based care models.
• Start-Up Experience: Previous experience in a start-up environment, preferably in healthcare and/or the community services space, demonstrating adaptability and entrepreneurial spirit. At minimum, 2 years of start-up experience preferred, but not required.
• Educational Foundation: A Bachelor's Degree in Health Care Administration, Business, Public Health, Gerontology, or a related field, with seven years of related managerial or supervisory experience.
• Advanced Credentials: A Master's Degree in a relevant field, with at least three years of managerial experience in a senior care organization.

Pertinent information to the role:

• Location is in Los Angeles, CA (90057)
• Schedule is Monday - Friday 8am-5pm ONSITE
• We're excited to share that we plan to hire for this role in January/February, with our new site opening in July 2025! Onsite training will be provided at our Greater Los Angeles location to set you up for success.

What's in it for you?

myPlace Health offers a robust compensation package for this role that includes cash compensation and other total rewards. Base pay is based on several factors including but not limited to education, relevant work and industry experience, certifications, and location of the role. Onsite roles include appropriate geographic adjustments, while remote roles are typically priced off national pay data.

Competitive Incentive Plan: Performance-based incentive plan that is beyond the industry standard.

Growth and feedback opportunities: Enjoy two performance reviews each year (if applicable), designed to support your professional development and celebrate your contributions to our team's success!

Preparing you for retirement: 401k with Employer match.

Medical Plans to fit your needs: Your choice of 6 medical plans, with premium coverage of up to 80% for employees and 75% for all dependents.

Ancillary benefits to meet your other needs: Dental and vision plans to meet your needs of you and your dependents; health savings account, flexible spending accounts, short- and long-term disability coverages, as well as basic life insurance. myPlace is also proud to offer accident, hospital indemnity, and critical illness benefits for our team.

Generous time off: PTO starting at 20 days per year; plus 12 paid holidays per year, and 2 floating holidays per year.

Professional Development top of mind: Generous CME/CEU budget and time off, and professional development opportunities.

Making your home office comfortable: A one-time stipend towards setting up your home office, if applicable.

Family friendly environment: Family friendly policies, including paid new parent leave and new child care stipend.

Your Application

Please submit your resume/CV.

Our Commitment to Diversity, Equity and Inclusion

At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging. We pride ourselves to be an equal opportunity employer. People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

COVID-19 Vaccination Policy

At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.