Executive Director - Senior Living - Legacy Senior Living : Job Details

Executive Director - Senior Living

Legacy Senior Living

Job Location : Vero Beach,FL, USA

Posted on : 2025-01-15T07:31:54Z

Job Description :
DescriptionCustomer Service
  • Oversee the safety and well being of the residents in accordance with the residence's philosophy and standards of care.
  • Represent the residence to the community, family members, and visitors and develop positive relations with all customers.
  • Establish and maintain an open-door policy and a high level of ongoing communication with residents and their families.
  • Contact the resident's family when a change in services is needed. Lead and participate in a resident/family conference to review changes in services.
  • Ensure a high degree of customer satisfaction.
  • Actively participate in providing service to residents.
    • General Management
  • Adhere to and implement residence policies and procedures.
  • Maintain a high level of occupancy.
  • Assist in the development of the residence's budget.
  • Operate the residence within the budget.
  • Assist with the marketing of the residence including developing relationships with local referral sources.
  • Prepare weekly and monthly reports as directed.
  • Maintain up-to-date and complete resident files.
  • Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other qualified directors.
  • Make final decision on resident move-ins and move-outs based on the well-being of the resident and in accordance with the residence policies and procedures.
    • Hiring, Supervising, and Training
  • Recruit, hire, and supervise all employees, and ensure adequate staffing.
  • Lead by example, encourage teamwork, promote the residence's philosophy, and provide ongoing coaching to employees.
  • Motivate employees through recognition programs, training, and teambuilding.
  • Conduct regular performance appraisals with employees.
  • Provide an open door to employees, and address any employee concerns or grievances.
  • Maintain complete and up-to-date employee files.
  • Maintain a high level of employee satisfaction.
  • Ensure appropriate handling of on-the-job injuries as reported by employees.
  • Oversee and implement the training of all employees in accordance with residence policies and state and federal regulations.
  • Ensure proper documentation for all training.
    • RequirementsQualifications
    • Bachelors degree
    • Minimum two years management experience
    • Strong leadership skills
    • Desire to work with older adults
    • ALF/MC Licensed Administrator in the state of Florida
    Knowledge Requirements
    • Any required management training
    • Maintain knowledge of federal and state laws pertaining to assisted living
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