EXECUTIVE HOUSEKEEPER - Westgate Resorts : Job Details

Job Description

As an Executive Housekeeping, you will:

* Understand the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals

* Review staffing levels to ensure the guest service, operational needs and financial objectives are met

* Use all available on the job training tools to train new room attendants and provide follow-up training as necessary

* Ensure policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy

* Participate in interviewing and hiring of team members with the appropriate skills

* Maintain the highest levels of quality by utilizing innovative strategies resulting in the highest levels of cleanliness resort wide

* Ensure the resort's service standards are met every day resulting in exceptional Guest Satisfaction

* Lead, coach, teach, develop, and mentor our talented Housekeeping Team

* Maximize the resort's profitability by utilizing financial tools and strategies to improve department profitability, control departmental expenses, and increase productivity