Executive Housekeeper - Hilton Hotels : Job Details

As Executive Housekeeper, you would be responsible for performing your position's responsibilities and driving company success through performing the following tasks to the highest standards. Manages and coordinates all departmental team members in their various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners. Routinely inspects units and common areas to ensure they are in compliance with departmental standards. Complete tasks of all housekeeping department positions as required and needed. Monitors guest requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellence in service. Demonstrates excellence in service quality standards that affect guest satisfaction, responding to guests in a timely and professional manner. A courteous and professional demeanor must prevail when handling upset guests and difficult situations. En...Housekeeper, Executive, Hotel, Business Services, Team Member, Staff