Executive Steward - Marriott : Job Details
Executive Steward
MarriottJob Location : Saint Louis,MO, USA
St. Louis! The Gateway to“Grand” Living and an Ideal Place to Call Home
Nestled along the mighty Mississippi River, St. Louis, Missouri, has so much to offer its residents. With a rich history, vibrant culture, and a strong sense of community, it's an ideal place to call home. And let's not forget its diverse neighbourhoods and plethora of entertainment, activities, restaurants and more!
Diverse Neighbourhoods
A standout features of St. Louis is its diverse neighbourhoods, each with unique charm and character. From historic homes with tree-lined streets or modern apartment complexes with city views, there's a neighbourhood for you.
Education
St. Louis offers a wide array of educational options. It's home to prestigious universities like Washington University and Saint Louis University, the St. Louis Public School District and various private schools provide excellent K-12 education, and there are a number of specialized schools and academies that cater to various interests and learning styles.
Cultural Riches
Steeped in history and culture, St. Louis is replete with museums and cultural institutions to explore. The Gateway Arch is the iconic symbol of the United States' westward expansion and offers breath-taking views. The St. Louis Art Museum, Missouri History Museum, and St. Louis Science Center are outstanding cultural destinations. The city's rich musical heritage is celebrated with the St. Louis Symphony Orchestra, Fabulous Fox Theatre and various live music venues. For family fun the St. Louis Zoo and City Museum (you've never seen a “museum” like this!) are second to none.
Sports Enthusiasts' Paradise
St. Louis is a sports lover's dream! From the Cardinals (MLB), Blues (NHL), and now soccer with City SC, you'll find a passionate fan base and make memorable experiences. In addition to professional sports, recreational opportunities abound with parks, golf courses, and hiking trails to enjoy the great outdoors.
Affordable Living
St. Louis has a lower cost of living than many major cities, making it attractive for both individuals and families. PerBest Placesthe Cost of Living index is 84.1, meaning the total cost of housing, food, child care, transportation, health care, taxes, and other necessities is 15.9 percent lower than the U.S. average. This affordability means the ability to enjoy living in St. Louis, without the financial burden often associated with larger metropolitan areas.
Culinary Delights
Are you a foodie? St. Louis is famous for unique food creations, like toasted ravioli and St. Louis-style pizza. The Hill is known for its authentic Italian cuisine and the historic Soulard neighbourhood has one of the largest and oldest farmers' markets in the country. Food festivals, like Taste of St. Louis and International Institute's Festival of Nations, showcase global cuisines, so residents can savour flavours from around the world in their own backyard.
Green Spaces and Outdoor Activities
If you like to spend time in nature there's an abundance of green spaces like Forest Park, one of the largest urban parks in the US where you can walk and bike on wondrous trails, and Missouri Botanical Garden is an oasis for nature enthusiasts. So if you thrive in city life or seek a peaceful escapes in the great outdoors, St Louis hassomething for everyone.
Sense of Community
There is a strong sense of community that permeates the city. Residents describe it as friendly and welcoming, where neighbours and local businesses look out for and support each other. Known for Midwestern hospitality, St. Louis envelops you in a warm and inviting atmosphere making newcomers feel right at home.
So, Join Us in St. Louis!
St. Louis truly has something for everyone's lifestyle and every member of your family. It is indeed a “Grand” city to live and grow. Come join us!
JOB SUMMARY
Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.
OR
• 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
• Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
• Schedules events, programs, and activities, as well as the work of others.
• Monitors the inflow of ordered materials and the maintenance of current materials.
• Conducts china, glass and silver inventories.
• Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
• Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
• Investigates reports and follows-up on employee accidents.
• Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each).
• Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.
• Enforces proper cleaning routines for serviceware, equipment, floors, etc.
• Enforces proper use and cleaning of all dish room machinery.
• Ensures all food holding and transport equipment is in working order.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Leading Kitchen Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures and maintains the productivity level of employees.
• Serves as a role model to demonstrate appropriate behaviors.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Celebrates successes by publicly recognizing the contributions of team members.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Communicates performance expectations in accordance with job descriptions for each position.
• Establishes and maintains open, collaborative relationships with employees.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
• Strives to improve service performance.
• Solicits employee feedback.
• Understands the impact of department's operation on the overall property financial goals and objectives.
Ensuring Exceptional Customer Service
• Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.
• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resource Activities
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Recruits, interviews, selects, hires, and promotes employees in the organization.
• Trains employees in safety procedures.
• Provides feedback to individuals based on observation of service behaviors.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Ensures property policies are administered fairly and consistently.
• Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage.
• Participates in employee progressive discipline procedures.
The salary range for this position is $63,000 to $81,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.Sign on Bonus $5,000
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of“Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.Bewhere you can do your best work,beginyour purpose,belongto an amazing global team, andbecomethe best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoytrue camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.Bewhere you can do your best work,beginyour purpose,belongto an amazing global team, andbecomethe best version of you.