Experienced Software Engineer - (100% Remote) - Serco Inc. : Job Details

Position Description :

Looking for a challenging and exciting career opportunity? Serco is seeking a motivated Experienced Software Engineer to join our talented team of 10 - (100% Remote)!

Serco supports CMS, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges.

As an Experienced Software Engineer, you will be responsible for designing, testing, planning, implementing, protecting, operating, managing, and maintaining applications specific to our Appian Implementation.

This role can be worked from our Herndon, VA office or 100% remote

In this role you will:

• Perform the role of a lead Developer
• Develop and unit test code following development standards according to requirements
• Able to work independently and support team in performing complicated tasks
• Maintain and implement new development standards
• Participates in Code Peer reviews of high complexity tickets
• Follows SDLC processes during day to day work and actively monitors that these are being met by the team
• Manage Appian Objects/Packages/Applications from their Creation through Deployment to Higher Environments
• Trained in SAFE Agile Methodologies and can perform the role of a Scrum Master to conduct the SAFe ceremonies
• Leads discussion in team meetings: Daily Scrum, Design Reviews, Iteration Planning, and PI Planning
• Own and produce design documentation such as Detailed Design Documents, Entity Relationship Diagrams, Decision Tables
• Participate in Document Peer Reviews (DPR) of deliverables to our client
• Provide updates to the team about status of ongoing work
• Provide updates to management for ongoing projects
• Production Support
• Support an On-Call Rotation which includes Weekend Monitoring and Deployments
• Expected to be able to join and contribute to SRT Calls
• Additional Technical Skills
• Advanced Knowledge of MS SQL in building Tables, Views, and Stored Procedures
• Experience designing and integrating with SOAP and RESTful web services
• Familiarity with using and designing data exchanges with JSON and XML
• Experience working in Cloud Native Environments (On-Prem installations is great but not required)
• Business Analysis/Requirements Gathering
• Work with business and functional teams to understand functional and technical requirements
• Work directly with the stakeholders in joint exploratory design to provide new business value
• Ability to understand Acceptance Criteria and Technical Requirements, and develop code accordingly
• Ability to review functional and business requirements, provide feedback, and write technical requirements
• Expected to ensure all requirements are understood and correct by team developing code
• Responsible for impact analysis of new requirements
• Advise and guide the business in Appian Best Practices
• Work directly with the Vendor (Appian Support Team) to maintain our environments:
• Troubleshoot production issues and make environment changes
• Delegate Support Cases internally
• Restarting Environments
• Web certificate renewal
• Applying Environment Hotfixes
• VPN Configuration Updates
• FedRAMP Update Validation
• Advanced troubleshooting of environment issues
• Ability to lead Environment Upgrades, including planning, troubleshooting, and assistance in performing Upgrade
• Work with our internal IT Operations and App Dev teams to maintain our environments:
• Certificate renewal
• API Key renewal
• LDAP/SAML Authentication

To be successful in this role, you will have:

• United States Citizenship/Green Card
• A Bachelors Degree
• Minimum 5 years of relevant industry experience
• Advanced experience designing and developing with Appian Design Components:
• SAIL Interfaces and Expressions
• CDTs and XSDs
• Data Sources and Data Store Entities
• Process Models
• Connected Systems
• Integrations
• Web APIs
• Sites
• Security (Users and Groups)
• Understanding of best practices when building high performing Queries
• Process Reports
• Advanced experience with SQL and SQL technologies (such as MS SQL)
• Enthusiasm for software development, innovation, and a desire to work in a great team atmosphere
• A wide degree of creativity and latitude is expected
• Ability to travel up to 10%

Additional desired experience and skills:

• AWS Certifications
• Understanding of Agile/SAFe methodologies
• Familiarity with architecture styles/APIs (REST, SOAP, RPC)
• Familiarity with using and designing data exchanges with JSON and XML
• Familiarity navigating a Linux environment using command line

In compliance with state and local laws regarding pay transparency, the salary range for this role is $112,133.01 to $186,888.35; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Sercos 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-###-####, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.