Express Service Advisor - Fields Auto Group : Job Details

Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience tobothour internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five,Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

Job Responsibilities

* Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

* Ensures that the daily inventory of technicians' time is consistently sold to service customers.

* Distribute work between technicians efficiently

Job Qualifications

* Organized and friendly personality

* Demonstrated ability to manage others

* Time management skills

* Fantastic communication skills with your customers

* Professional, well-groomed personal appearance.

* Acceptable motor vehicle driving record according to dealership guidelines

* Willing to submit to a pre-employment background check

What We Offer

Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services, Sundays off