Facilities Area Manager - New York Foundling : Job Details

Fostering Talent, Changing Lives

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

The Area Manager (AM) is a vital role within the New York Foundling, Facilities Maintenance division. The AM's primary responsibility is to maintain the living, structural, mechanical integrity of all occupied, unoccupied dwellings in strict compliance with the guidance from OPWDD. This shall include without limit all owned, leased, rented, occupied, unoccupied, standalone apartments, garage, basement and storage spaces.

Salary: $65,000 - $70,000

The Area Manager's primary responsibility is to ensure that all real estate properties that make up our DD “Developmental Disabilities” division are maintained. The AM is responsible for overseeing the upkeep of daily maintenance, equipment functionality, supplies, and determining the scheduling of repairs and/or renovations on new/ongoing site projects. In conjunction with overseeing the DD “Developmental Disabilities” properties, the AM will also be responsible for managing and overseeing The New York Foundling's Commercial Properties.

Essential Functions and Responsibilities:

• The AM will assist with incident reporting, mechanical maintenance, and life safety protocols, to maintain a safe, pleasant, sanitary work environment for all who work and reside in our commercial and residential properties. The AM ensures compliance with all city, state, and government regulatory agencies.
• Responsible for resolving any summons or violations received by the New York Foundling Hospital. The Area Manager will participate in our annual employee evaluation assessment.
• Responsible for coordinating 1:1 performance evaluations with each team member that falls under the maintenance team, enlisting feedback on performance as required from Facilities Help Desk and SAM.
• Works cooperatively with the DD “Developmental Disabilities” Area Managers and Regional Managers to preserve and adhere to their approved budget.
• Responsible for ensuring the overall functionality of every dwelling (Home, Apartment, Dorm Room, etc.) that encompasses The New York Foundling, DD “Developmental Disabilities” divisional footprint. This includes the entire structure, grounds landscape, hardscape, driveway, parking, mechanical (boiler, hot water, generator, pump, and motor) maintenance of dwelling or commercial property.
• The AM will be the liaison to all trades, utilities, service providers, and when a dwelling is leased/rented, the landlord or their assignee, to ensure the dwelling meets the standard of living defined by OPWDD/NYCRR.
• The AM will assist in the coordination and will serve as one of the liaisons between New York Foundling Hospital, The Developmental Disabilities Division, Area Manager, utility providers, Fire Department, Building Department, State Health Department, OPWDD, and others. The AM will remain knowledgeable of all codes, standards, and practices generated by regulatory agencies having jurisdiction on dwelling, especially OPWDD.
• Should the dwelling require maintenance, part replacement, or maintenance that exceeds the abilities of New York Foundling maintenance team and/or exceeds $1,500.00 value, the AM must contact the appropriate DD area manager responsible for dwelling to obtain approval to proceed with work. Approval must be obtained in writing from DD and must be approved by the Facilities Senior Manager or Facilities Director before proceeding with work.
• Proactively inspect each dwelling regularly to ensure mechanical and structural soundness. The AM will document any deficiencies electronically using the New York Foundling Hospital approved work order program (Facility4you).
• Responsible for overseeing all repair and maintenance activity within these dwellings to ensure work meets or exceeds industry standards.
• Responsible for coordinating the required maintenance for each property with the NYF/FC Facilities Coordinator and Area Manager. The AM will be required to be present during complex maintenance/repair work to guide and assist maintenance technicians.
• Responsible for monitoring the progress of each repair to ensure timely resolution. The AM inspects and approves all repaired work to ensure it meets or exceeds industry standards.
• The AM, in conjunction with the Facilities Help Desk, are the first responders to all maintenance work orders, making every effort to facilitate repair or maintenance to avoid hiring outside services.
• Responsible for coordinating and overseeing recurring services, including but not limited to Fire Life Safety, Fire Extinguisher, Gutter Leader, Chimney, Boiler, Hot Water, and seasonal exchange of window or thru-wall air conditioners.
• All employees of the New York Foundling Hospital/Facilities Department are deemed essential employees, requiring the AM to be available to respond/report to any dwelling or commercial facility during a reported outage. The AM will coordinate availability during non-business hours with their Supervisor.
• May be the only maintenance staff member on duty during certain shifts; may be required to work extended periods without relief when responding to priority/emergency situations (including overtime assignments); may require shift work and/or stand-by on-call duties.

The New York Foundling is committed to attracting and retaining a diverse employee population. The Foundling will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

Key Competencies:

• Technical Proficiency
• Initiative
• Flexibility
• Multi-Tasking
• Sense of Urgency

Experience:

• 5 to 10 years of facility management experience, managing buildings & grounds both residential and commercial properties. Proven ability to manage people, processes, and procedures across a wide geographic operating area, which is currently defined as the Tri-State NY area. Must be able to read blueprints and floor plans.
• Experience must include proven ability to manage operational budgets.
• Experience in maintenance and management of high/low pressure boilers, circulator pumps, motors, high and low voltage systems. Familiarity with various operating systems including but not limited to Work Orders, BMS Building Management, Space Management, Asset Management, Contract Management, Perpetual Inventory, and employee truck stock.
• Proven ability to achieve and maintain operational excellence in each of our embedded properties, including but not limited to Life Safety Equipment, Boilers, Hot Water Heaters, HVAC, RTU, Generators, Chillers, Cooling Towers, and seasonal maintenance of the grounds, providing a safe, user-friendly environment.

• Demonstrated strong commitment to safety.

High School / G.E.D.