Facilities Management Lead - JLL : Job Details

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

In office/onsite five days a week

What this job involves –

The IFM Lead is responsible for developing and implementing the FM strategy to ensure a healthy long-term relationship with clients. This role involves managing high-performing teams, delivering operational excellence, improving client experience, and overseeing facility operations and maintenance programs across multiple sites.

Your day-to-day tasks will include:

• Providing operational leadership and setting technical direction for facility managers, operations managers, and third-party vendors
• Fostering a safety first work environment and culture
• Responding promptly to client requests, including root cause analysis and corrective action plans
• Collaborating with site teams and directors on contractor selection and monitoring
• Ensuring compliant and efficient operational processes in various facility types
• Reviewing and optimizing energy efficiency in operational procedures
• Adhering to Environmental Health and Safety standards
• Developing and delivering presentations to senior client leadership
• Managing operational budgets and client GL accounting

Desired experience and technical skills -

Requirements:

• Minimum 15 years of experience in projects or maintenance and operations
• Strong IFM operational budgeting skills
• Ability to read and understand technical documents
• Experience in contract administration
• Knowledge of engineering and preventive maintenance
• Understanding of quality assurance, change control, and regulatory audits
• Excellent interpersonal and communication skills
• Leadership presence and ability to motivate others
• Strong organizational and problem-solving skills
• Customer-focused attitude
• Ability to work in a fast-paced, changing environment

Preferred:

• Global experience
• Advanced presentation development and delivery skills
• Expertise in RCA and CAPA development
• Proficiency in operational client GL accounting

Estimated total compensation for this position:

150,000.00 – 160,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

On-site – New York, NY

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays