Facilities Specialist - Expeditors : Job Details

Company Description Expeditors International of Washington, Inc., is a Fortune 500 publicly traded service-based logistics company with headquarters in Seattle, Washington. The company employs trained professionals in 177 district offices and numerous branch locations located on six continents linked into a seamless worldwide network through an integrated information management system. Services include the consolidation or forwarding of air and ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing and distribution and customized logistics solutions. Job DescriptionMajor Duties and Responsibilities:Physical space capacity:

• Verify open seats are indicated properly in the seating chart, confirming availability for new hires and employees.
• Provide awareness to Facilities Manager on needs for significantly more or less leased space.

Facilities administration:

• Provide outstanding customer service while meeting the needs of our fellow employees and customers
• Greet guests and co-workers with a friendly attitude
• Go above and beyond for customer solutions
• Serve as the primary point of contact for facility related inquiries and issues including building maintenance requests, flooring, lighting, windows, electrical, HVAC, janitorial services, plumbing, replacement chairs/standing desks, etc.
• Acts as Transportation Coordinator for Lynnwood location

• Ensures employees have either an ORCA Card OR a Parking Pass
  • Coordinates with Employee Relations when cards/passes are distributed/collected

• Maintain relationships with building vendors, schedule routine and as needed services to ensure product and quality and service standards are met, including:
  • Talon-M
  • First Choice Coffee Services
  • Canteen
  • Office Depot Business
  • MBI
  • Janitorial Services
• Follow established procedures for mail distribution
• Collaborate with other departments as needed, including Health, Safety, and Security, PC Support, Employee Relations, etc.
• Maintain an accurate inventory of facility-related equipment and supplies including:
  • Paper
  • Toner
  • Office furniture (couches, tables, chairs,)
  • Office equipment (printers, computers, A/V, glass boards)
• Act as escalation point for facilities-related issues in Lynnwood
• Support Facilities Manager with day-to-day operations of Lynnwood office with routine building checks, ensuring HVAC, lighting, flooring, plumbing, coffee/water, micro market, etc. are all operating efficiently

Vendor Management Support

• Coffee:

-Ensure coffee supplies are delivered and stock replenishment. -Ensure coffee equipment is maintained as per service agreement and support any other repair & maintenance of the equipment as needed in between services.

• Janitorial:

-Support and monitor day porter day to day services, validating quality and scope as per the agreement. -Schedule walkthroughs with the janitorial manager to point out deficiencies in areas serviced.

• Landlord Property Manager

-Facilitate communication between Expeditors and building property manager. -Liaison between employees and building engineers for facility needs. -Use of the Landlord service and maintenance portal to report deficiencies in the space and request service for common building functions, such as: HVAC, plumbing, lighting, electrical, flooring, windows, and fire protection.

• Office Supplies:

-Maintain agreed upon office supply stock and replenishment (paper, toner)

• Micro-markets

-Support installation and continued supply of micro-market inventory Additional duties and responsibilities:

• Work with Corporate Employee Relations team as appropriate on accommodation requests.
• Monitor facility-related requests by employees to improve their day-to-day work experience.
• Support Expeditors ID badge needs (taking pictures for new and replacement badges).
• Actively contributes to team discussions about ideas for process improvements, efficiency and growth based on own experiences.
• Uses judgment to escalate issues when appropriate.
• Meets Expeditors' annual training requirements.
• Adheres to Expeditors' 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
• Performs other duties as assigned or as may be necessary.

QualificationsExperience and Skills Required:

• Must have strong customer service focus
• Ability to communicate effectively and work in collaboration with a team
• Ability to multi-task and remain organized among multiple ongoing projects
• Must demonstrate a willingness to work, be flexible, and rotate task schedules based on departmental needs
• Proficiency in Microsoft Office programs such as Excel and Outlook
• Attention to detail and highly organized
• 1-2 years of professional work or customer service experience required
• Excellent interpersonal skills, including proven abilities to listen, comprehend, and communicate effectively verbally and in writing
• Firm ethics and cultural awareness

Additional InformationPay and Benefits Hourly rate: $24.00 - $26.00 (DOE) Expeditors offers competitive benefits to all full-time employees, including:

• Paid Vacation, Holiday and Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Health Savings Account
• Dependent Care Flexible Spending Account
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan
• Various Optional Life and Disability Plans
• Commuter Benefits
• Employee Stock Purchase Plan
• Training and Education Program

Location: Expeditors' Lynnwood Corporate Headquarters, located at:

• 19020 33rd Ave. West 6th floor Lynnwood, WA 98036

All your information will be kept confidential according to EEO guidelines.