Facility Operations Manager - PSYCHPLUS : Job Details

Why PsychPlus?

The current delivery model for mental health care is broken in this country. PsychPlus set out on a mission to reimagine how mental health care is delivered to folks who need it. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both inperson at our offices across Texas and virtually so our patients can be seen at their convenience.

Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care

About the Role

We are seeking a Facility Operations Manager to oversee the daily operational activities of our healthcare facilities. In this role, you will ensure that all physical facilities, equipment, and operational processes run efficiently and effectively to support our clinical and administrative teams. Your strong organizational and leadership skills will contribute to a safe, compliant, and patient-centered environment.

Responsibilities

• Oversee the maintenance and functionality of all facility operations, including equipment, infrastructure, and utilities.
• Develop and implement operational policies and procedures to enhance efficiency and ensure regulatory compliance.
• Manage vendor relationships, including negotiating contracts, overseeing performance, and ensuring service quality.
• Monitor and manage the facility's operational budget, ensuring cost-efficiency and alignment with company goals.
• Coordinate with clinical and administrative teams to ensure a smooth patient experience.
• Conduct regular facility inspections to ensure safety, cleanliness, and compliance with health and safety regulations.
• Handle emergency situations, such as equipment failures or safety hazards, with prompt and effective action.
• Develop and implement preventive maintenance schedules for equipment and facilities.
• Lead and supervise facility support staff, providing training, guidance, and performance management.
• Monitor inventory and procure necessary supplies for facility operations.

Requirements

• EXCELLENT English language skills – written and verbal.
• Bachelor's degree in Business Administration, Facility Management, or a related field (preferred).
• Minimum 3 years of experience in facility operations, preferably in a healthcare or service-focused environment.
• Strong knowledge of building systems, including HVAC, plumbing, electrical, and safety protocols.
• Exceptional problem-solving skills and ability to handle operational challenges effectively.
• Proficiency in Microsoft Office Suite and facility management software.
• Excellent communication, organizational, and leadership skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience managing budgets, vendors, and staff.
• Knowledge of local building codes, safety regulations, and compliance requirements.
• Ability to travel as required to support multiple facility locations, attend meetings, or oversee operations at different sites.

Additional Information

The expected base pay for this role will be between $50,000 - $60,000 per month at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Psychplus Health-sponsored benefits position, may also include incentive compensation, discretionary bonuses, and other PsychPlus-sponsored benefits.

So—what do you think?

If you've made it this far, well, we're excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There's no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We're hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page:

Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will only be sent from @psychplus.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.

Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation