FAMILY CARE PROGRAM MGR NF5 - U.S. Marine Corps : Job Details

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Serves as the Program Manager and a recognized expert of the installation Family Care Branch/Program; Marine and Family Programs, Marine Corps Community Services that includes oversight and management of: operation of several facilities, full scope of complex programming, related services and supervision of financial, personnel and property resources of high visibility installation level programming consisting of: policy development, planning, implementation of services and execution of associated initiatives. Independently oversees day-to-day operation of the full scope of programming that encompasses mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency with characteristics that complicate operations such as wide dispersion of activities, various shifts of operations and/or a large and/or diverse population. Monitors project activities to mitigate risks and maximize resources that can have effects on operations and large groups of people. Uses expertise in family care support services to provide oversight of and monitor: the Exceptional Family Member Program and support services, the Children, Youth Program, facilities and services and the School Liaison assistance Program. Provides expert level guidance on developing members and assisting in identification and placement of military families at duty stations with support military children, youth programs and oversight of regulatory and policy guidance on school age educational initiatives, educational plans and integration of programming with the MCCS strategic plan Serves as a Program Manager and recognized expert to independently oversee day-to-day operation of the ongoing Family Care Program of large scope and/or involving significant diversity, difficulty and responsibility. Develops operational guidelines for the full range of actions and standards for program operations when established guidelines have not been successful, do not apply or none are available. Determines appropriate products or services for customers to define program scope, requirements and deliverables when groups have complex characteristics, i.e. such as diverse social, economic or health problems or needs that require combined resources of many divisions and agencies with conflicting, overlapping and inconsistent requirements and objectives. Implements high visibility or complex program plans that significantly affect overall operation and credibility of the local agency to meet Marine Corps Community Servicesobjectives. Monitors project activities and resources to mitigate risks that can have far reaching effects on operations and/or on large groups of people. Implements or maintains quality assurance processes. Makes improvements, solves problems and takes corrective action when problems arise. Provides expert presentations and briefings on all aspects of the Family Care program. Continuously assesses program operations. Monitors progress toward organizational goals and evaluates and makes adjustments to improve the program. Identifies problems, determines accuracy and relevance of information, and uses sound judgment to generate and evaluate alternatives and to make recommendations to improve programming. Recommends new approaches designed to make desirable changes in program administration and operation based on personal knowledge of the broad specialized area and personal evaluation of pending needs, trends and resources. Identifies, analyzes, specifies, designs and manages functional and infrastructure requirements to include translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches. Reviews proposed changes to program plans and project proposals to see that all statutory and regulatory requirements are met and to ensure that changes do not include provisions contrary to basic law. Supervises full performance level employees to include assigning, distributing, evaluating work; coaching, counseling, tutoring, and mentoring employees: approving and disapproving leave, recommending and completing personnel actions, recommending and completing performance reviews, recommending and administering discipline, recommending and administering incentive awards, signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment, being alert to alcohol/drug abuse to take appropriate action. Exercises analytical ability, judgment, discretion, and applies knowledge of management principles, practices, methods and techniques to continuously analyze accuracy of planning processes and procedures to recommend improvements. Responds to audit requests for information to brief executive level personnel and on programs Marine Corps wide. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications Bachelors degree in behavioral health, childhood development or a related field appropriate to the work of the position and four years of experience in the occupation, or a related field or work area, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills and abilities equivalent to that gained in the above. Knowledge of and experience that demonstrates skill to serve as a Program Manager and a recognized expert to independently oversee day-to-day operation of a Family Care program of large scope and/or involving significant difficulty and responsibility that encompasses mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency. Skill to: develop operational guidelines for a full range of actions and standards for program operations when established guidelines have not been successful, do not apply or none are available; determine appropriate products or services to define program scope, requirements and deliverables when customers have complex characteristics or needs; coordinate operations that require combined resources of many divisions and local agencies with conflicting, overlapping and inconsistent requirements and objectives; develop, modify or provide best of current successful projects to stimulate development and improvement of programs; implement high visibility or complex program plans that significantly affect overall operation and credibility of the agency to meet objectives; monitor project activities and resources to mitigate risks that can have far reaching effects on operations and/or on large groups of people. Skill to supervise employees in the accomplishment of work. Expertise in family care support services to provide oversight of and monitor programs such as: Exceptional Family Member Programs, Children, Youth and Teen Programs, facilities and services and School Liaison assistance Programs. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with TA stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.