Family Partner I - Pacific Clinics : Job Details

Family Partner I

Pacific Clinics

Job Location : Morgan Hill,CA, USA

Posted on : 2024-09-17T21:23:52Z

Job Description :

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout various counties in California.

What We Offer

  • Compensation for this role pays up to $33.01 per hour, varying based on qualifications, skills, experience, and geographic location.
  • We offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
  • Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.
  • Bilingual preferred: 7.5% differential for qualifying languages
  • Peer Certified preferred: 8% differential for certified team members

JOB SUMMARY

Works within the vision, mission, and philosophy of the agency to provide support and coaching for caregivers and to provide a parent perspective in various settings. Supports the development of a shared understanding between individuals and groups based on the principles of the agency service philosophy. Uses personal and professional life experiences to establish credibility and infuse hope for a better future, demonstrate unconditional acceptance, and assist with problem-solving. Supports the implementation of family-friendly practices by providing a parent's perspective to the routine operations and development of programs. Provides consultation and training for staff and others to increase awareness and improve the effectiveness of parent-professional partnerships to meet the needs of families. Participates in program and community meetings to maximize parent voice, choice, access, and involvement throughout the service delivery process. Works directly with youth and adults.

RESPONSIBILITIES AND DUTIES

  • Utilizes personal and professional life experience to provide peer support to parents and caregivers served by the program.
  • Provides parents and caregivers with information about the agency and the process and procedures.
  • Participates in providing a variety of support services for parents/caregivers (e.g., family events, family activities).
  • Coaches families to make decisions and develop plans based on their needs.
  • Collaborates in Child and Family team (CFT) meetings to ensure parent and family members have access, voice, and choice.
  • Identifies community connections for internal teams.
  • Serves as consultant and supports shared understanding between family and providers.
  • Provides non-judgmental, culturally informed support to parents and caregivers.
  • Explores and identifies natural support systems and links families with community resources.
  • Models and coaches effective coping techniques.
  • Provides a caregiver's perspective in agency service support structures.
  • Assists with the design and implementation of trainings about the parent perspective.
  • Utilizes conflict resolution skills.
  • Participates in continuous learning processes related to engaging youth and families.
  • Maintains and manages schedule effectively to meet the needs of multiple families.
  • Produces and maintains accurate documentation within agency standards.
  • Holds staff accountable to service delivery principles related to family voice and choice.
  • Participates in service improvement and development efforts.
  • Participates in program and system meetings.
  • Performs other responsibilities as assigned.

    • JOB SPECIFIC COMPETENCIES

    • Contributes to team performance
    • Encouraging customer focus
    • Personal disclosure
    • Self-knowledge
    • Standing alone

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

    MINIMUM EDUCATION AND/OR EXPERIENCE

    • High School diploma or GED required.
    • Experience as a primary caregiver of a child with complex needs.
    • 3 years as a parent or caregiver of a special needs child.

    OTHER SPECIFIC REQUIREMENTS

    • Therapeutic crisis intervention and Agency training.

    PREFERRED QUALIFICATIONS

    • Some college education is preferred.

    HIGHLY DESIRABLE QUALIFICATIONS

    • Speak, read, and/or write another language.

    Equal Opportunity Employer

    We will consider for employment qualified applicants with criminal histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49, Section 4905.

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