Family Services Engagement and Expansion Director - Upbring : Job Details

Overview

Are you passionate about supporting children, families, and caregivers? Skilled at building partnerships and engaging the community? Want to drive meaningful change that strengthens child wellbeing? We are looking for a dynamic and mission-driven Family Services Engagement and Expansion Director to lead program expansion and community partnerships that support the wellbeing of children and families. This role is all about creating connections, developing strategic initiatives, and ensuring communities have access to the best resources and services.

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:

• We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
• We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
• We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

Your Mission in Action

The Family Services Engagement and Expansion Director drives program growth and strengthens child and family wellbeing by developing strategic partnerships and enhancing community engagement. This role identifies opportunities for expansion, collaborates with program leaders and community organizations, and ensures families, caregivers, and children have access to vital resources. By fostering connections and sharing information across programs, the coordinator helps build a strong, supportive network that improves outcomes for the communities we serve.

Responsibilities

• Identify and develop strategic partnerships to expand programs that enhance child and family wellbeing.
• Collaborate with program leaders, educators, clinical teams, and community organizations to implement initiatives that support children, families, and caregivers.
• Work closely with Community Engagement, Marketing, and Innovation teams to increase outreach and awareness.
• Build relationships with key stakeholders, service providers, and community leaders to strengthen collaboration.
• Gather insights and feedback to shape digital tools and resources that benefit families and caregivers.
• Share impactful stories and advocate for the needs of children, families, and community members through clear and engaging communication.
• Coordinate with teams across the agency to connect families with wrap-around services that support long-term success.

Who You Are:

• You have a strong background in child welfare, education, early childhood programs, or community-based initiatives.
• You thrive in community engagement, relationship-building, and partnership development.
• You can identify opportunities for program growth and expansion while ensuring alignment with child wellbeing initiatives.
• You are an effective communicator who can share program goals, impact stories, and industry trends with diverse audiences.
• You're comfortable working across teams to develop strategies and drive collaboration.

Qualifications

Minimum Qualifications

• Bachelor's degree in social work, Counseling, Psychology, or closely related field.
• Two (2) years' cumulative relevant experience working with diverse stakeholders, research, foster care or child welfare environment, and/or community engagement.
• Strong interpersonal and people skills with the ability to cultivate and maintain long-term relationships.
• Ability to work independently with limited supervision (oversight); take initiative and be a self-starter.
• Strong project management skills: ability to manage and complete multiple tasks simultaneously.
• Strong written and verbal communication skills.
• Proficient in Desktop publishing software, Microsoft Office (Word, Excel, Outlook, Access, and PowerPoint).

Preferred Qualifications

• Five (5) years' experience in child welfare; demonstrated experience with community partnership building and community engagement.

Travel

• This position may be required to travel up to 25%.

Perks at Upbring

• Competitive PTO & paid holidays.
• Health, dental, vision insurance & more!
• 403(b) Plan.
• Employee Assistance Program.
• Discounted Gym Memberships.

Physical Demands & Work Conditions

• This position requires sitting and looking and using a computer for long periods of time.
• Position travels to and may work out of child facilities as needed, having exposure to children.
• Lift, push, pull, move up to 25 lbs.

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.