Family Support Specialist - TeamBuilders Behavioral Health : Job Details

TeamBuilders is a community-based behavioral health organization with a vision to provide unconditional care to adults, children and families. TeamBuilders' commitment also translates to its employees and their families. TeamBuilders truly promotes work-life balance and creativity. TeamBuilders encourages employees to pursue their passions, participate in educational opportunities, and enjoy the work they do. TeamBuilders offers supervision and training opportunities to all its staff. TeamBuilders also sets high expectations for achieving excellence in service to the community. The pursuit of excellence is fundamental to employee success and growth within the organization. The Family Services Specialist (FSS) is accountable to the Program Coordinator/Manager/Director and receives clinical supervision from the Clinical Coordinator/Supervisor/Director. The FSS must work in collaboration with all staff and treatment team members including families. The FSS is responsible for working in partnership with families to conduct intake, assessment, triage, safety planning, care coordination, in-home and community-based therapeutic activities, and plan of care development/monitoring in the Family Services Program. Responsibilities

• Knows, follows, and upholds TeamBuilders' philosophy, policies & procedures, and standards of conduct.
• Understands and complies with all program service requirements and State regulations for provision of care to children, adolescents, and families.
• Forms a helping partnership with families and collateral practitioners including educational professionals to accomplish service goals and objectives.
• Sets and maintains boundaries in order to assure the safety and protection of the family members, and to maintain a professional helping role.
• Maintains flexibility in work schedule, to include working non-traditional hours, to meet family's lifestyle and needs.
• Responsible for family-centered intake and assessments including, but not limited to the following: a. Completing intake, consents, releases, program orientation with families b. Mental health screenings c. Triage with Clinical Director and Program Coordinator d. Safety Plans (within 72 hours of admission) e. Functional Strengths-Needs Assessments (within 10 days of admission) f. Screenings/Inventories/Outcomes Reporting (upon admission, quarterly, and discharge) g. Other assessments as assigned.
• Responsible for initiation, completion, and updates or maintenance of client documentation in accordance with agency and state/federal applicable standards.
• Works with Program Coordinator, Clinical Director, and treatment team to develop and update Plan of Care to address family needs in targeted life domains as per assessment results.
• Ensures that the person-centered Plan of Care includes specific objectives, support services, and interventions for therapy, case management services, safety of all family members, skills development for children and parents, and family relationship enhancement.
• Responsible for engaging families and conducting in-home therapeutic skills development activities with children, parents, and other family members as identified in the Plan of Care.
• Recognizes and utilizes teachable moments and modeling in helping families during their normal routine.
• Responsible for resource linkage to appropriate services offered by TeamBuilders or collateral service providers and monitoring of such services.
• Documents results of home visits and case work, client progress towards goals and objectives, discharge planning, re-assessment of needs, quality and timeliness of interventions, and outcomes.
• Coordinates, conducts, and documents monthly team meetings to review family progress and needs.
• Updates Plan of Care at least quarterly to include documentation of outcomes, completion of inventories, client satisfaction surveys, and team recommendations.
• Completes discharge/case closing summaries as appropriate.
• Participates in clinical seminars, supervision, CQI meetings, and training as assigned.
• Submits completed documentation in a timely manner as directed for billing and CQI purposes.
• Available for 24-hour crisis intervention as needed or directed. 20. Additional duties as assigned.

• Minimum staff education and experience required for the Family Services Specialist:
• Bachelor's degree in a human services related field plus 1 year of experience working with serious emotional disturbance (SED) children and families;
• or, Associate degree in a human services related field plus 2 years of experience working with SED children and families;
• or, High School Diploma or General Education Development plus 3 years of experience working with SED children and families;
• or, Completed training for certification as a Certified Peer or Family Specialist approved by the State of New Mexico.
• Received a Certificate of Completion certifying 20 hours of CCSS training or Provisional Certificate of Completion certifying 18 hours of CCSS training, approved by the State of New Mexico.
• Obtained a Criminal Records Clearance (local, state, and FBI) from the Children Youth & Families Department (CYFD). 5. Received certifications in Adult, Child and Infant CPR and First Aid.
• Has and continues to maintain a clean driving record and active auto insurance coverage.
• Has demonstrated the ability to consistently establish and maintain positive, healthy relationships and boundaries while working effectively and cooperatively with clients, families, colleagues, staff, and community members.
• Has a thorough knowledge and use of community resources.
• Must be computer literate in order to effectively maintain compliance with state and federal standards and requirements for use of computerized client assessments, data systems, etc.
• Bi-lingual/Bi-cultural English and Spanish, preferred.