Female Spa Concierge - St Julien : Job Details

Located in the heart of downtown Boulder's natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience.St Julien Hotel & Spa is looking for several outgoing Female Spa Concierge who are passionate about providing memorable and genuine customer service! As a Spa Concierge, you will be responsible for greeting guests upon check-in for Spa services, escorting guests around the facilities, and helping to maintain the overall cleanliness of the Spa and Salon.Essential Job Functions:

• Escort guests from Spa Reception Desk to women's locker area while explaining the available facilities and amenities.
• Maintain cleanliness of pool area, fitness center, and women's locker room.
• Transport dirty linens from Spa to Hotel laundry and keep Spa stocked with clean linens.
• Assist with maintaining the general cleanliness of Spa and Salon (pick up newspapers, empty trashcans, clean windows and shelves, etc.).
• Research lost & found items for Spa guests.
• Possess excellent knowledge of important Spa information/services and general Hotel information to be able to answer guest inquiries.
• Present oneself in a professional manner by adhering to the Hotel's grooming and appearance policies, as well as by maintaining a pleasant and respectful demeanor when engaging both guests and other associates.
• Other duties as requested by supervisor.

Qualifications:

• Previous guest service experience highly preferred, but not required.
• Ideal candidate must be someone friendly and service-oriented, who can communicate effectively with all levels of associates and guests and work well as part of a team.
• Must be able to lift/push/pull laundry linens (up to 25 lbs.) on a frequent basis.
• Interested candidates must have flexible availability and be able to work weekends and holidays:
  • PART TIME: Must be available to work min. 15 - 20 hours/week
  • FULL TIME: Must be available to work min. 30 - 40 hours/week

Perks & Benefits:

• Medical, dental, and vision insurance options*
• Paid time off (PTO)*
• Paid holidays (including associate's birthday)*
• Paid sick leave
• Aflac supplemental insurance options
• 401(k) with Company match
• RTD EcoPass
• 50% employee discount in Spa and restaurant
• Discounted associate room rate

* Requires Full Time employment statusParticipation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirementsFULL TIME & PART TIME POSITIONS AVAILABLEAPPLICATION DEADLINE: 11/30/2024As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.