Ferris Print Services Production Assistant - Ferris State University : Job Details

Provide support for Ferris Print Services operating printing and binding equipment, utilizing Design software, supervising students, working with a variety of customers to deliver quality materials, accurate billing and excellent customer service. Part-Time employees are limited to working no more than 28 hours per week. Position Type: Staff Required Education: Associates degree or equivalent industry experience.The requirements listed are representative of the knowledge, skill, and/or ability required. Any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities may be considered. Equivalency for education is two years of related work experience equals one year of education. Required Work Experience: Six months experience in a production print environment or similar experience operating print and bindery equipment and processes. Required Licenses and Certifications: Physical Demands:* Office Environment* Bending* Carrying* Moving* Reaching* Driving* Lifting* Repetitive movement* StandingAdditional Education/Experiences to be Considered: Graphic design experience using industry-standard Adobe products Essential Duties/Responsibilities: Schedule, train and supervise student employeesOperate printing and finishing equipment as necessary to meet production deadlinesMonitor department emails, initiate work orders in system and respond to customer inquiriesInteract with customers, field inquiries from a variety of sources (email, phone, in-person) and assist them with placing and tracking ordersMonitor billing system and follow up on outstanding receivablesAssist with course pack processOpen and/or close print center as scheduledPrepare jobs for printing and send proofs (if necessary) using various computer and design software such as Adobe Photoshop, Illustrator, InDesign, Microsoft Word, Excel, Publisher, etc.Recognize, analyze, troubleshoot and make minor repairs to equipment. Contact contracted repair technicians as needed to resolve printing issues.Operate a point of sale system, balance daily receipts with cash sheets and prepare deposits.Operates university motorized vehicles in a safe manner while performing job duties.Demonstrates an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff and community members.Support, promote, and develop university student enrollment and retention initiatives.Any other duties assigned within the position classification area. Marginal Duties/Responsibilities: Reports directly to the manager of Ferris Printing Services or his/her designeeResponsible for maintaining the confidentiality of designated information including test and other confidential materialsPerforms all duties in accordance with University Policies and applicable lawsHire, Train and direct work of student employeesPromote the variety of print services offered in various ways of mediaOpen and close facility as needed. Skills and Abilities: Work together with team members in a positive way to support growth and successParticipate in team meetings and provide ideas and feedback to promote successUnderstand print and digital design and productionAbility to manage multiple projects and meet project deadlinesOrganizational, communication, presentation and detail-oriented production skillsDemonstrated ability to communicate with team members at both a business and technical levelPlan, organize and make sound judgements and decisionsPerform basic math calculations, real a ruler, convert tractions to decimals, count currencyWork effectively with a diverse group of employees, students and customers.Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. Required Documents: Optional Documents: Special Instructions to Applicants: Initial Application Review Date:October 11, 2024 Open Until Position is Filled?: Yes Posting Close Date:EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement. Click here to learn more about working at FSU and KCAD.