Field/Desktop Support - Diverse Lynx : Job Details

Job Description: Job Title: Field/Desktop Support Techs-Helpdesk/ White Glove Support / Tech Support (Remote Desktop Support) Location: Lake Success, NY Job Summary: -Provide support for users of computers and software systems. -Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance. -Provide general training for relevant applications and hardware -Responds to client inquiries -Provides technical support to users -Troubleshoots hardware and software issues -Provides instructions or directly sets up desktop hardware -Assists with installation of computer software and operating system updates -Records logs of rendered support Qualifications: -Bachelor's degree in Computer Science or similar field -Prior experience in desktop support or related field -In-depth knowledge of desktop hardware and software systems -Proficient in computer operating systems such as Mac, Linux, and Windows. Years of Experience: 8-10 Years of Experience Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.