Field Engineer - Technology Service Professionals : Job Details

Morgantown, West Virginia - 2024-11-15

If you're one to rise to a challenge, this opportunity is for you. Your resume is great, but we also want to know what drives you. We're big on culture and look for employees who can grow both professionally and personally with us.

At TSP, we make sure our employees have the opportunity to build fulfilling careers. Why? Because if our people aren't taken care of, our customers won't be either. TSP was founded on the belief that our product is our people, and our commitment to those employees is written into our company values.

THESE ARE THE JOB DUTIES AND RESPONSIBILITIES OF A FIELD ENGINEER:

* This role will initially be responsible for hardware replacements on automated medication dispensing cabinets in healthcare environments nationwide

* This includes hard drive swaps (training provided)

* Site cleanup: submit and closeout all RMA's for project, return/dispose of all unused implementation materials

* Communicate with specialists, consultants, project support managers, the account and appropriate personnel about project status, milestones and problems and assist whenever needed to ensure compliance and follow through

* Additional responsibilities after training may include: install, configure, and support pharmaceutical hardware / software remotely or onsite; troubleshoot hardware / software and communicate problems with appropriate stakeholders

YOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE:

* Strong technical service background is required

* Experience with hardware break/fix (support, repair, replacement, disposal) is required

* Availability for national weekly travel is required

* Experience working in healthcare environments is strongly desired

ADDITIONAL INFORMATION ABOUT THIS ROLE:

* Selected candidates must be fully vaccinated against COVID-19 before start

* Valid driver's license, reliable transportation, and proof of auto insurance is required

* Position may require a fair degree of physical activity and motion including pushing, pulling, kneeling, stooping, and bending frequently

* Pay grade: 19

* View our benefits and pay grade information here:

* Candidates must be authorized to work in the United States

WE ARE TSP

TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.

We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people.

TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.