FIELD OPERATIONS SUPPORT ASSISTANT - Service Corporation International : Job Details

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

* Prepares death certificates, prayer cards and related documents

* Completes required permits and or certificates

* Prepares and processes Veteran's Paperwork

* Prepares marker monument placement paperwork

* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules

* Prepares and distributes daily schedules, reports, and documents

* Receives and processes payments and contracts

* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers

* Orders office supplies

* Oversees the processing of installation orders to grounds and maintenance departments

* Processes accounts payable transactions

* Assists with the preparation of obituaries

* Assists Location Management, Sales, Family Service Counselors and payroll as needed

* Acts as backup to Receptionist

* Greets family members and friends

* Communicates client family's needs promptly and accurately to the appropriate staff member

* Conveys a sense of concern and empathy with client family members at all times

* Responds to customer inquiries via telephone, internet and in person

* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

* High School or equivalent

Experience

* 1 - 2 years of experience in an office clerical or customer service capacity required

* Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

* Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

* MS Office Suite experience preferred

* Basic mathematics skills required

* Good verbal and written communication skills

* Strong organizational skills and detail oriented

* High level of compassion and integrity

* Ability to maintain confidentiality

Postal Code: 89101

Category (Portal Searching): Administration and Clerical

Job Location: US-NV - Las Vegas