Field Service Dispatcher - Houston - Mustang CAT : Job Details

Field Service Dispatcher - Houston

Mustang CAT

Job Location : Houston,TX, USA

Posted on : 2024-12-07T01:40:41Z

Job Description :
Field Service Dispatcher - HoustonMustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America Req #1327Monday, November 18, 2024

Don't have an account? Create an account through the link on the Sign In pop-up window, and apply today!

We are hiring a Machinery Field Service Dispatcher to coordinate customer service requests for various heavy and light Caterpillar construction equipment. Field Service Dispatcher Benefits:

  • Great Work-Life Balance
  • On-Premise Clinic
  • Tuition Reimbursement
  • Vast Growth Opportunities
  • Job Stability
  • Full-Time Benefits to Include: Medical, Dental, Vision, Life
  • Fidelity 401(k) Employer Match
  • Paid Vacation, Sick Time, Holidays

Field Service Dispatcher Position Requirements:

  • High school graduate or equivalent
  • At least 1-2 years of dispatching in a service industry
  • Excellent customer service skills
  • Strong communication skills
  • Proficient computer skills
  • Detail-oriented, self-motivated, and can handle high-pressured situations

Field Service Dispatcher Strongly Preferred:

  • A strong mechanical aptitude
  • Spanish speaking skills
  • Forklift experience

Field Service Dispatcher Role Responsibilities:

  • Coordinate repairs in the field
  • Schedule technicians to expedite repairs
  • Communicate with Customers and Sales Reps regarding status of repairs
  • Coordinate parts orders and component repairs
  • Monitor field service expenses and technician overtime
  • Address customer complaints and concerns
  • Open, edit, review, and invoice work orders
Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more. If you're passionate about all you do, we want you to work with us. Start a career with Mustang Cat! EOE/Minorities/Females/Vet/DisabilityOther details
  • Pay Type Hourly
  • Min Hiring Rate $21.60
  • Max Hiring Rate $23.00
Apply Now
  • Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America
Share this job:
Apply Now!

Similar Jobs ( 0)