Field Service Engineer - Mirion Technologies : Job Details

Mirion Technologies is seeking a highly motivated Field Service Engineer who, with limited supervision, executes customer support activities involving the installation, modification and repair of complex nuclear measurement equipment and systems.ESSENTIAL DUTIES:* Conduct on-site installation ofcomplex nuclear measurement equipment and systems, focusing on the setup/configuration of Mirion (Canberra) hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware/software and its basic modes of operation.* Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults.* Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed.* Provide professional representation of the Company in all dealings with customer, creating a positive experience for the customer.ADDITIONAL DUTIES:* In-house Troubleshooting and Repair.* Technical Support (by phone/email).ESSENTIAL REQUIREMENTS:* Technical acumen. Preferably electronics, Mechanical or Science/Physics background.* Very good verbal communication skills.* Excellent organizational skills, typing/keyboarding skills and written reporting skills.* Well-disciplined, self-starter with an enthusiastic, entrepreneurial spirit being able to work alone or with a team.* Must be logical and analytical in approaching solutions to complex problems.* Understand and adhere to all safety policies on the job.* Ability to lift at least 50+ pounds.* 70% regional travel.* Must have a valid driver's license.PREFERRED SKILLS:* Knowledge and proficiency of any of the Mirion (Canberra) products such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems.* Experience using Mirion (Canberra) applications such as Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex-Alpha/Beta software.* Database management experience using SQL Server, Crystal Reports and/or Access.* Nuclear Physics and Radiation Principles knowledge and experience.* Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus.* Complex system troubleshooting to resolution at modular and/or component level.EXPERIENCE AND EDUCATIONAL REQUIREMENTS:* 1-3 years in a technical/customer service position. Must have excellent technical and customer relations experience to handle the diversity of systems and their applications.* A.S. or B.S. degree in Electronics, Nuclear Engineering or equivalent preferred but not required. Some technical schooling along with 4+ years related technical experience may be substituted.* Naval Nuclear Power Program experience is a plus.