Field Service Technician - Bakery - GEA : Job Details

GEA Bakery is a leading supplier of demanding industrial processing equipment and solutions for the cakes, pies, cookies and biscuits, crackers and snacks industry. Our global organization offers the most extensive range of advanced solutions on the market today, from single machines to complete turnkey production lines including software based productivity and line management solutions.

Responsibilities / Tasks

• First point of contact with Customer on Service
• Provides emergency/unscheduled repairs of equipment and performs scheduled maintenance repairs of equipment
• Provides technical support to customers including troubleshooting and problem resolution
• Performs mechanic skills including, but not limited to, mechanical, electrical, pneumatic and hydraulic troubleshooting and repair of machines
• Provides training of customers' operators and maintenance personnel
• Complies with OSHA Safety and Health rules

Your Profile / Qualifications

• 5 years hands-on technical experience on electro-mechanical systems as applied to industrial machinery.
• Strong electrical aptitude, including motors, AC & servo drives, electrical circuitry, PLC and PC based control systems (e.g. Allen Bradley/Rockwell essential).
• Strong mechanical aptitude including power transmission systems, pneumatics and hydraulics.
• Experienced troubleshooter on electro-mechanical systems.
• Excellent communications skills - must be proficient in English, have strong listening skills and enjoy working with people.
• Strong customer service orientation with “do whatever it takes” attitude.
• Able to multi-task and work under pressure.
• Strong analytical and problem-solving skills.
• Self-motivated and highly organized.
• Must be able to work independently.
• Excellent computer literacy including knowledge of MS Word and Excel.
• Able to travel (up to 70%).

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