Field Service Technician - Florida - Atlas Copco Drilling Solutions : Job Details

The Role Are you a mechanically-inclined person who enjoys working with your hands? BeaconMedaes is seeking a qualified Field Service Technician for southern Florida area. This is an ideal opportunity for a highly motivated and energetic individual to become part of our team. The role is focused onthe following: Preventative Maintenance and Repairs (85%) - Perform routine, preventative maintenance and repairs on Medical Gas Products. Preventative maintenance should be conducted in accordance with manufacturer's recommendations (with regards to schedule and scope). Perform diagnostics on malfunctioning products, determine possible causes for malfunctions and perform repairs as suggested by diagnostics and assessment. Test and document the proper operating parameters prior to and following preventative maintenance and repairs. Provide walk-through evaluations and basic system assessments. Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations Develop rapport with customers through effective communication, interpersonal skills and professionalism Serve as an ambassador for BeaconMedaes Train and assist other Service Technicians as requested Provide technical support to other departments and personnel as required Promote and practice proper safety procedures and correct use of personal protective equipment (PPE) at all times Maintain a professional image at all times through appearance and personal actions Uphold a positive company brand through appropriate attention to the appearance of the company vehicle Maintain the service vehicle per manufacturer's recommendations Properly store and manage inventory levels of accuracy, to provide quick customer repairs Recordkeeping and Documentation (10%) - Complete job reports daily, time sheets weekly, expense reports should be turned in at least monthly and other job-related paperwork as required. Warranty Part Returns (5%) - Return parts replaced under warranty as requested by Technical Support, Quality or Service Management. Returns must be completed within two weeks. Perform assigned duties in accordance with BeaconMedaes standards, while always striving to understand the needs and expectations of the customer. Take whatever action is appropriate and required to get the job done and to establish/ maintain communication with all people/ employees considered necessary to get the job done. Perform additional assignments as required. What you can expect from us? Here at BeaconMedaes, we play a vital role in helping healthcare facilities sustain patients when they are at their most vulnerable - and innovation is a huge part of our lifeblood. Our brand promise, Life is in the Details, represents one of our core values, as patient lives literally depend on our work. And when new employees join our team, we strive to ensure they understand that medical gas is a life-safety system and a critical asset in healthcare facilities. One day, one of our moms, dads, grandparents, or children could be a patient - and we aim to ensure that every solution we provide is up to the standards that we would want for them. Further, we know that the longevity and success of BeaconMedaes would not be possible without our people - the BeaconMedaes family. We are supported by employees who are passionate about taking care of customers, and we know that this passion is the key to our prosperity. At BeaconMedaes we offer attractive benefits including: • Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan • Health insurance/ Dental insurance/ Vision insurance • Paid time off • Life & Disability insurance plans • Various wellness programs • Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc. • We offer education assistance after 1 year of employment • Opportunities for professional development • We provide a collaborative, inclusive, and flexible work environment Start your career journey with us and learn what it means to be part of the BeaconMedaes family. We offer a wide range of interesting roles and many opportunities to grow and thrive. #LI-Beacon BeaconMedaes LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. f you need accommodation for any part of the employment process because of disability, please contact the HR department at 803-###-#### to let us know the nature of your request. What we expect of you? Your mission: Generates and maintains critical field level and corporate level relationships with existing customers with a focus on utilizing a strong technical background in medical gas equipment. Targets potential opportunities to up-sell product. Perform routine maintenance and repairs on medical gas equipment at customer facilities, including completion of relevant paperwork and reports. Promote customer focus with the BeaconMedaes standard of excellence - keeping us First in Mind and First in Choice. Experience: 3 to 5 years of technical field service experience maintaining and repairing equipment Demonstrated expertise in the maintenance, overhaul and repair of a wide variety of compressed air or vacuum equipment Strong mechanical and electrical skills Education: Associate Degree or Equivalent Technical training in mechanical and/or electrical, or equivalent experience Skills: Must be comfortable using a computer Must be familiar with Microsoft Office, including Word and Excel Solid understanding of mechanical and electrical components Customer focused Good oral and written communication skills Detail orientated Travel: Must have a valid driver's license. The ability to travel on short notice may be required.