Field Service Technician - Orion Talent : Job Details

Position Details: Title: Field Service Technician Location: Des Moines, IA - within a 30-minute radius of downtown to be able to respond appropriately Shift: Mon-Friday 1st shift, a standard work schedule will be set, although some jobs may require an earlier/later shift in schedule Compensation: $25-$30/hr depending on qualifications and experience! OT and Company-wide bonus eligible! Benefits: Company offers a competitive compensation package and comprehensive benefits package that includes life, health, dental, and vision, 401(k), flexible spending accounts, and tuition reimbursement! Travel: This is a field service position with regular travel to customer service or installation projects. 10% - 25% overnight travel to support projects may be required. Position Description: As a Field Service Technician, you will be responsible for installing and repairing all company ID systems, training customers on the use of systems, and completing on-site surveys as required. --- Install and maintain company's products and systems. --- Maintain accurate parts inventory. --- Maintain daily requirements for documentation, SAP system updates, and timely communications. --- Practice safety procedures and incorporate safety standards into all activities. --- Train customers on the use of systems. --- Work with the internal services department to ensure service and installation standards and responsiveness are met. --- Interface with customers to resolve installation and service issues. --- Provide site surveys, photos, and related documentation for sales/services as required. --- Interface with other departments to maximize efficiencies, effectiveness, and profitability throughout the installation and service process. --- Work with other field resources and internal departments to meet established goals and objectives while maintaining profitability within the North American Services Organization. Requirements: This is a great opportunity for a 3-4 year Electronics Technician looking for a long-term career with a great company! --- 2-year AA degree or BSET in electronics, equivalent military training, or industry experience. --- Experience with electronic test equipment and digital meters --- Hands-on experience with EAS preferred. --- Hands-on experience with RFID a plus --- Network Certification a plus. --- Valid driver's license in current state of residence. --- Ability to read and understand blueprints and technical documentation.