Field Service Technician - Orion Talent : Job Details

Position Details:Title: Field Service TechnicianLocation: Northern region – Indiana to New England (Live near major airport) and Southern Region (Live in Raleigh, NC)Shift: Monday through Friday, occasional evening or weekend.Travel: 80 - 90% - Monday through ThursdayCompensation: $80k to $85K (depending on experience and location) plus car allowance($880/mo) and quarterly bonusBenefits: Includes excellent medical benefits package, to include major medical, vision and dental and employee only pays 10% of actual benefit costs. 401K with 100% company match up to 6%. Paid vacation- 3 weeks to start. Nine company holidays. Full expense reimbursement on all company related travel and expenses.Position Description:Provide installation and service support to the pharmaceutical isolators at customer locations focusing on proper installation of equipment, preventative maintenance, calibration, and troubleshootingInteract with external customers and internal Sales, Service, and technical support personnelProvide preventative maintenance and calibration services, requalification services on pharmaceutical isolators to include air flow analysis, HEPA filtration scanning, etc.Support sales team with technical resolutionsProvide upgrade support for specialty service products, to include control conversions and Wireless Glove Testing qualification and validationConduct basic client training on-site with regards to proper operation of devices post-assembly and post-maintenanceRequirements:Technical training in Electrical, Mechanical, Mechatronics through the military, and/or prior experience in cGMP or other heavily regulated industries, Bachelor's degree preferredProfessional experience in field service and general mechanics, preferably with a pharmaceutical or laboratory equipment backgroundUnderstanding of PLCs and ability to read, interpret, and understand technical documentation, including but not limited to schematics, P&ID, wiring diagrams and work instructionsKnowledge of basic electricity, electronics and instrumentation, calibration, and general mechanicsWillingness and ability to travel domestically and internationally up to 90%, with some weekend travel. Travel may include a visit to AG in Basel, Switzerland for multiple-week training and team exchange sessionsEffective written and verbal communication skills, with a strong customer focus and ability to converse with external customers and internal Sales, Service, and Technical support personnelKnowledge of technical expertise, cGMP Standards, OSHA requirements, FDA and EU guidance related to aseptic production, USP and EP standards desiredProficient with Microsoft Office Suite and IT productsFluent in English required, German language fluency a plusMust be able to lift up to 75 lbs.