Field Service Technician - Anavon Technology Group : Job Details

Job Title: Field Service Technician

Company Name: Anavon Technology Group

Location: Traverse City, Michigan

About Anavon

Anavon Technology Group is a leading provider of cutting-edge access control, security camera systems, and networking solutions. We pride ourselves on delivering top-notch services to our clients, ensuring their safety and security through innovative technology solutions. As a company, we foster a dynamic and collaborative work environment where hard work, teamwork, and dedication are valued and celebrated.

Position Overview:

We are seeking a skilled and dedicated Field Service Technician to join our team. The ideal candidate will have experience in installing and supporting access control systems, security camera systems, and networking infrastructure. The ideal candidate would additionally be experienced in cable routing, cable management, and network rack design. The Field Service Technician will play a crucial role in delivering high-quality services to our clients, ensuring their systems are installed, configured, and maintained to the highest standards.

Responsibilities:

- Install, configure, and troubleshoot access control systems, security camera systems, and networking infrastructure.

- Perform cable routing, cable management, and cable terminations according to industry best practices.

- Design and install network racks to optimize performance and efficiency.

- Conduct site surveys and assessments to determine project requirements.

- Collaborate with clients and internal teams to ensure project goals are met within specified timelines.

- Provide technical support and assistance to clients both remotely and on-site.

- Document all installations, configurations, and service activities accurately.

- Adhere to safety protocols and regulations at all times.

- Participate in on-call rotations and overnight work for downstate projects once trained on our products.

Requirements:

- High school diploma or equivalent; additional technical certifications are a plus.

- Proven experience in installing and supporting access control systems, security camera systems, and networking infrastructure.

- Strong knowledge of cable routing, cable management, and cable terminations.

- Familiarity with network rack design and installation.

- Excellent troubleshooting skills and attention to detail.

- Ability to work independently and as part of a team.

- Excellent communication and customer service skills.

- Willingness to work on-call and participate in overnight projects when required.

Benefits:

- 2-weeks vacation

- All major holidays off

- Company vehicle provided

- Company-provided tools

- Retirement with a 3% company match

- Health and dental insurance

- $50,000 in life insurance (paid by Anavon)

- Celebration of important milestones with opportunities for additional paid time off

At Anavon Technologies, we offer a supportive and rewarding work environment where employees are empowered to grow and succeed. If you are passionate about technology and committed to delivering exceptional service, we invite you to join our team as a Field Service Technician. Apply now and become a part of our dynamic and innovative company culture!