Field Service Technician - Pengate Handling Systems : Job Details

Pengate Handling Systems is your premier, one-stop shop for all things material handling. Our team of experts provides custom warehousing solutions and top-of-the-line equipment, service, consultation, parts and training programs for distribution centers, supply chain operations, and businesses of all sizes. With over 350 employees, we service areas in NY, PA, DE and NJ.

Within Pengate, we strive to hire and retain only the most talented, hard-working, dedicated individuals in the material handling industry, and we recognize how fundamental our team members are to are our overall success. This is why so many of our current employees have been with us for 10+ years!

We are looking for a Field Service Technician to join our Service Team! Our technicians are a big reason why we have such an outstanding reputation in the material handling industry. Along with expertly servicing lift trucks our technicians are often the main point of contact for our customers. Which is why we put so much pride in hiring dedicated techs, giving them hands-on-training, and focusing on their continued success.

What Are the Benefits of Working at Pengate?

• Employer Paid Basic Health, Dental, and Vision Coverage! Additional plans available
• Boot & Tool Reimbursement
• Flexible Hours after you are fully trained
• Bonus Opportunities
• Generous PTO and 10 Paid Company Holidays
• Company Vehicle that goes home with you
• Supportive Management with Career Growth Opportunities
• And much more!

What You Will Be Doing:

• Troubleshoot electro-mechanical problems, installations, and perform scheduled / unscheduled repairs and maintenance on equipment on customer demand and need.
• Diagnose and repair forklifts and other equipment in accordance with established guidelines and procedures.
• Perform preventive maintenance on equipment according to the schedule.
• Perform necessary repairs to correct analyzed situations in a professional manner.
• Maintain a clean, stocked, and organized service van.
• Prepare documentation relating to each service call in a timely manner.
• Attend training classes and other company activities as required.
• Exhibit a professional demeanor, promoting goodwill between the company and customers by providing a superior level of customer service.
• You will provide shop/field training to new technicians to supplement formal training programs.

What Makes Me Qualified?

• Need to maintain a valid driver's license.
• 1 to 3 years of mechanical, electrical, and hydraulic experience in a similar environment
• Excellent written and verbal communication skills.
• Working knowledge of basic D.C. electricity, basic A.C electricity, and internal combustion.
• Ability to read and interpret schematics and training materials, follow verbal and demonstrated instructions.
• Demonstrates a good mechanical and electrical aptitude, effectively utilizing volt, ohm, multi-meters, and oscilloscope.
• Ability to communicate effectively with customers, management, and team members.
• Ability to maintain a good understanding of industry innovations and product availability to make recommendations based on customer needs.
• Ability to push, pull, and lift up to 50 lbs.

Pengate Handling Systems is dedicated to being an Equal Opportunity Employer. We promote and celebrate a diverse workforce and do not tolerate any discrimination. Any and all human relations decisions will not be based on persons' race, color, religion, sex, national original, marital status, disability, genetic information, age, veteran status, or citizenship. All potential hires are subject to pre-employment checks which include but are not limited to background checks and drug screenings. In addition, we will provide reasonable accommodations for individuals with disabilities. Should you require an accommodation in completing an application, interview, or pre-employment requirement, please reach out to our Talent Acquisition team at [email protected]