Field Supervisor - Greater Works Companion Care : Job Details

Job Title: Field Supervisor

Location: New Castle County

Reports To: Field Care Manager / Registered Manager

Job Summary: The Field Supervisor is responsible for overseeing the delivery of high-quality care services to clients. This role involves managing and supporting care workers, ensuring compliance with company policies, and maintaining excellent client relationships.

Key Responsibilities:

• Provide guidance and support to care workers in the field.
• Conduct regular supervision and performance reviews.
• Address any issues or concerns raised by care workers or clients.

• Conduct initial assessments and develop care plans for new clients.
• Regularly review and update care plans to ensure they meet clients' needs.
• Maintain regular contact with clients to ensure satisfaction with services.

• Ensure all care services comply with company policies and regulatory requirements.
• Conduct spot checks and audits to maintain high standards of care.
• Implement corrective actions as needed to address any deficiencies.

• Identify training needs and coordinate training sessions for care workers.
• Support the professional development of care workers through mentoring and coaching.

• Maintain accurate records of care services, client interactions, and staff performance.
• Prepare reports for management on service delivery and staff performance.
• Assist with scheduling and coordinating care worker assignments.

Qualifications:

• Previous experience in a supervisory role within the healthcare or social care sector.
• Strong understanding of care standards and regulatory requirements.
• Excellent communication and interpersonal skills.
• Ability to manage and motivate a team.
• Strong organizational and time-management skills.
• Relevant qualifications in health and social care (e.g., NVQ Level 3 or equivalent).

Working Conditions:

• The role involves travel to various client locations.
• Flexibility to work outside regular office hours as needed.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
• Supportive and collaborative work environment.

If interested, please click to apply.