Field Technician - Uptown Rental Properties Llc : Job Details

For more than 35 years, Uptown Rental Properties has established a legacy of unsurpassed customer service and operational excellence in the management of apartment communities throughout our portfolio, which offers the finest quality and most diverse housing options throughout Greater Cincinnati. We are currently looking for a hard-working, skilled Field Technician who takes pride in their work, which includes: interior & exterior grounds maintenance, trash removal-including the use of compactor, snow removal, and other maintenance duties as assigned. The Field Technician must have a valid driver's license and is required to drive a company vehicle. Our Field Technician position is Full-Time, Monday-Friday, sometimes rotating weekends, $17/hour with paid training, room for growth, with tools & uniforms provided, and eligibility for the benefits listed below:

Field Technician benefits:

• Uniforms, tools, materials, work phone, work vehicle provided
• Paid training
• Paid Time Off, Sick Days & Paid Holidays
• Team outings & events
• Company-wide employee appreciation events
• Results-oriented, laid-back work environment
• Medical, vision, dental, disability & life insurance
• 401(k) with company match
• Company sponsored teams: bowling, golf, volleyball

Field Technician responsibilities:

• Driving company vehicle to multiple sites
• Manage work orders via iPhone app
• Trash management, including the use of a compactor
• Moving trash and recycling bins in and out on specified days
• Litter/trash collection in exterior and interior common areas
• Gutter cleaning
• Pet station maintenance
• Leaf blowing
• Salting walkways
• Provide support in moving furniture, appliances, etc. as needed
• Ability to work independently
• Positive, collaborative team player
• Other duties as assigned

Field Technician requirements:

• Valid driver's license
• Field Technician/Porter/Grounds experience preferred
• Work independently to complete assigned tasks within given timeframe
• Written and verbal communication skills
• Ability to interact with residents of varying ages and backgrounds
• Ability to pass criminal background check and motor vehicle reporting

• Ability to meet physical requirements:

  • The position is considered to have moderate to heavy physical demands. While performing the duties of this job, the employee will be required to climb up to nine feet on ladders, work in overhead structures, walk, stand, twist, stoop, bend, squat, and kneel at least 90% of the workday. The employee will occasionally be required to lift, carry and/or move in excess of 100 pounds and frequently be required to lift, carry and/or move in excess of 50 pounds during the normal course of a workday

Apply today to join our Field Technician Team!

See below for the full job description:

JOB SUMMARY: The Field Technician is responsible for the completion of all assigned work orders in a timely and professional manner.

Key accountabilities in order of priority and with ideal time allocations are:

1. Maintains all exterior areas and common spaces of assigned properties to the industry-leading standards set by Uptown Rental Properties. (65%)

2. Completes daily assigned work orders in a timely and cost-conscious manner to maximize productivity across all assign properties. (20%)

3. Responds and works as direct to emergency weather events to ensure resident safety. (5%)

Note: Ten percent of time is reserved for ancillary responsibilities, interruptions and unplanned activities.

ESSENTIAL JOB FUNCTIONS: The responsibilities listed are fundamental to the position and must be performed successfully to achieve the key performance objectives of the role. Other responsibilities may be assigned.

Interpersonal Responsibilities

1. Serves as an on-site representative of Uptown Rental Properties, modeling exemplary professional behavior at all times.

2. Maintains professional relationships, develops strong teamwork and facilitates excellent communication with all co-workers both inside and outside of the office environment.

Operational Responsibilities

1. Reviews daily service issues with the Field Supervisor to ensure their timely completion, requesting support with materials, equipment and other resources as needed.

2. Completes service issues as assigned, notifying the Field Supervisor of any issues regarding their timely completion as needed.

3. Completes all reoccurring service issues for assigned properties, including but not limited to; grounds maintenance, clubhouse cleaning, changing of light bulbs, changing of smoke alarm batteries, snow removal, trash etc.

4. Assists other Field Technicians in the completion of service issues that require heavy lifting support and larger clean out projects when assigned.

5. Uses the internal work order management software to record status of work orders and time allocation of Uptown Rental Properties resources.

6. Constantly monitors asset condition and notifies the Field Supervisor of new service issues which need to be entered while onsite.

7. Documents all property conditions that may require resident communication for resolution in property management software and communicates with Field Supervisor.

8. Ensures the professional use of all assigned Uptown Rental Properties resources, including but not limited to company vehicle, cell phone, tools and equipment etc.

PERFORMANCE FACTORS: The performance factors described here are core abilities that translate into desired on-the-job behaviors which contribute to the employee successfully achieving the performance objectives of this job and carrying out the assigned responsibilities.

1. Self-Management: Independently pursues business objectives in an organized and efficient manner; prioritizes activities as necessary to meet job responsibilities; maintains required level of activity toward achieving goals without direct supervision; minimizes work flow disruptions and time wasters to complete high quality work within a specified time frame.

2. Personal Accountability: Accepts personal responsibility for the consequences of personal actions; avoids placing unnecessary blame on others; maintains personal commitment to objectives regardless of the success or failure of personal decisions; applies personal lessons learned from past failures to moving forward in achieving future successes.

3. Teamwork: Respects team members and their individual perspectives; makes team mission and objectives a priority; works toward consensus when team decisions are required; meets agreed-upon deadlines on team assignments and commitments; shares responsibility with team members for successes and failures; keeps team members informed regarding projects; supports team decisions; recognizes and appreciates the contribution of team members; behaves in a manner consistent with team values and mission; provides constructive feedback to team and its members; responds positively to feedback from team members; raises and/or confronts issues limiting team effectiveness.

4. Flexibility: Responds promptly to shifts in direction, priorities and schedules; demonstrates agility in accepting new ideas, approaches and/or methods; effective in juggling multiple priorities and tasks; modifies methods or strategies to fit changing circumstances; adapts personal style to work with different people; maintains productivity during transitions, even in the midst of chaos; embraces and/or champions change.

5. Planning and Organizing: Works effectively within established time frames and priorities; utilizes logical, practical and efficient approaches; prioritizes tasks for optimum productivity; develops procedures, processes and systems for order, accuracy, efficiency and productivity; anticipates probable effects, outcomes and risks; develops contingency plans to minimize waste, error and risk; allocates, adjusts and manages resources according to priorities; monitors implementation of plans and makes adjustments as needed.

6. Problem Solving Ability: Utilizes logic and systematic processes to analyze and solve problems; defines the causes, effects, impact and scope of problems; identifies the multiple components of problems and their relationships; prioritizes steps to solution; develops criteria for optimum solutions; evaluates the potential impact of possible solutions and selects the best one.

7. Goal Achievement: Establishes goals that are relevant, realistic and attainable; identifies and implements required plans and milestones to achieve specific business goals; initiates activity toward goals without necessary delay; stays on target to complete goals regardless of obstacles or adverse circumstances.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The position is considered to have moderate to heavy physical demands. While performing the duties of this job, the employee will be required to climb up to nine feet on ladders, work in overhead structures, walk, stand, twist, stoop, bend, squat, and kneel at least 90% of the workday. The employee will occasionally be required to lift, carry and/or move in excess of 100 pounds and frequently be required to lift, carry and/or move in excess of 50 pounds during the normal course of a workday.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Over 90% of the employees time will be spent working in a residential housing environment. The employee will be exposed to variety of weather conditions common to the local climate. The employee may be required to wear protective headgear, eyewear, ear protection and other personal protective equipment as project conditions warrant.

#HP

Compensation details: 17-17 Hourly Wage

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