Field Technician (Madison, WI)Join Feldco - Windows, Siding, Doors, and Roofing, a Chicago Tribune Top Workplace and industry leader with over 45 years of excellence in home improvement! We're seeking enthusiastic and detail-oriented Field Technicians to join our expanding team in Madison. If you're passionate about customer service and delivering high-quality results, we want to hear from you!Schedule:
- Monday Thru Friday, 7am - 4:00pm with 60 min lunch
- Saturdays are required once per month; You will receive another weekday off whenever working a saturday
Key Details:
- Overtime opportunity averaging 2.5 to 5 hours per week, paid at time and a half for hours worked over 40.
- This position requires a valid driver's license; Company vehicle provided.
What You'll Do
- Visit Homes & Take Precise Measurements: Ensure accurate fits for windows, doors, siding, and roofing installations, with attention to every detail.
- Solve Customer Issues: Address concerns like drafty windows or misaligned frames, leaving every customer impressed with your professionalism.
- Manage Materials: Coordinate purchases to ensure every project is installation-ready.
- Guarantee Satisfaction: Confirm contracts and deliver seamless service that exceeds expectations.
- Uphold Feldco Standards: Perform post-installation inspections to maintain the high quality our customers trust.
- Deliver Exceptional Service: Engage with homeowners and provide a customer experience that stands out.
What We're Looking For
- Experience in home construction is a bonus, but we're happy to train the right candidate.
- Strong communication skills and a genuine desire to make customers happy.
- An eye for detail when measuring and servicing projects.
- Confidence using tablets for scheduling and order management.
- Ability to lift up to 100 lbs. and work from ladders as needed.
- Flexibility to work some evenings and Saturdays to meet customer needs.
Why Choose Feldco?
- Comprehensive Paid Training: Kick off your journey with a thorough 4-week training program designed to set you up for success.
- Full-Time Benefits: Enjoy medical, dental, vision, life insurance, disability coverage, 401(k), and paid time off.
- Company Vehicle: We provide a vehicle for your convenience.
- Performance Bonuses: Earn additional rewards for going above and beyond.
Why You'll Love Being Part of the Feldco Family
- Top Workplace: Proudly recognized as a Chicago Tribune Top Workplace 11 times, including 2024. Experience a work environment that values you.
- Industry Leadership: Join America's #1 company for replacement windows, doors, siding, and roofing.
- Career Growth: Be part of a company that's expanding rapidly, offering endless opportunities for advancement.
- Promotion from Within: Many of our team members have grown into senior leadership roles thanks to our ongoing training and support.
- Team-Oriented Culture: Work with a supportive and collaborative team that thrives on delivering the best service to our customers