File Clerk - Aston Carter : Job Details

Position Overview:

We are seeking a Front Desk Administrator to manage our front desk operations and provide exceptional customer service. The ideal candidate will thrive in a small office setting, assist clients directly or their families, and play a crucial role in our mission to support those in need.

Key Responsibilities:

+ Greet customers and manage front desk operations.

+ Answer incoming calls and respond to inquiries with professionalism and empathy.

+ Perform general office duties, including filing and maintaining organization.

+ Provide administration support.

+ Prepare purchase orders and assist with order entry.

+ Briefly explain our products and services to potential customers.

+ Schedule sales and installation appointments on the calendar.

+ Prepare relevant information for sales and installation calls based on client needs.

+ Follow up with customers as needed to ensure satisfaction and care.

+ Assist with social media engagement, primarily on Facebook and Nextdoor.

+ Schedule installations and maintenance requests.

Skills & Qualifications:

+ Minimum of 1 year of experience in administration or front desk work.

+ Excellent customer service skills and a patient demeanor.

+ Proficiency in Microsoft Office Suite.

+ Experience with order entry or warehouse administration is a plus.

+ Familiarity with purchase orders is beneficial.

+ Strong communication skills, both in person and via email and phone.

+ Bilingual in Spanish is a significant advantage.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] ( [email protected]) for other accommodation options.