Financial Analyst - Answernet : Job Details

Financial Analyst Job Type: Full-Time Work at Home Hours: M-F 9-5 Salary: $50-70K Benefits: Available after 60 days for full-time employeesAbout AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Job Summary AnswerNet, a leading telecommunications call center company, is seeking a detail-oriented and analytical Financial Analyst to join our dynamic finance team. The Financial Analyst will play a critical role in analyzing current expenses, creating financial models for decision support, forecasting future costs based on a keen understanding of the business, identifying trends, making recommendations for improvements, and managing client invoicing. This position requires a deep understanding of financial principles, strong analytical skills, and the ability to effectively communicate complex financial information to various stakeholders in simple terms. Key Responsibilities: • Expense Analysis: Review and analyze current operating expenses across all departments to identify trends, variances, and opportunities for cost savings. Prepare detailed reports to support management in making informed financial decisions. • Cost Forecasting: Collaborate with business development teams to project costs associated with new business opportunities. Develop financial models to estimate potential revenues and costs, providing insights to support strategic decision-making. • Client Invoicing: Oversee the invoicing process for clients, ensuring accuracy and timeliness. Work closely with account management teams to resolve any billing discrepancies and ensure client satisfaction. • Budgeting and Forecasting: Assist in the preparation of annual budgets and periodic forecasts, providing accurate financial data and analysis to support the company's financial planning process. • Financial Reporting: Prepare and present financial reports, including monthly, quarterly, and annual financial statements. Analyze financial data to identify key trends and insights, and provide recommendations for improving financial performance. • Cross-functional Collaboration: Work closely with various departments, including operations, sales, and business development, to provide financial insights and support business objectives. Qualifications: • Bachelor's degree in Finance, Accounting, Economics, or a related field. • 2-4 years of experience in financial analysis, preferably within the telecommunications or call center industry. • Proficiency in financial modeling, forecasting, and reporting. • Strong analytical and problem-solving skills with attention to detail. • Excellent communication skills, both written and verbal, with the ability to explain complex financial concepts to non-financial stakeholders. • Advanced proficiency in Microsoft Excel; experience with financial software or ERP systems is a plus. • Ability to manage multiple tasks and meet deadlines in a fast-paced environment. • Strong understanding of accounting principles and financial regulations.