Firmwide Outsourced Solutions and Managed Services Director, Digital Transformation Lead - Loca[...] - RSM US LLP : Job Details

Firmwide Outsourced Solutions and Managed Services Director, Digital Transformation Lead - Loca[...]

RSM US LLP

Job Location : Atlanta,GA, USA

Posted on : 2024-10-20T00:24:24Z

Job Description :

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

*All locations may be considered for this position with hybrid flexibility.

Outsourced Solutions and Managed Services Director, Digital Transformation Lead

RSM is a leading provider of audit, tax, and consulting services to middle-market businesses and entrepreneurs across a broad range of industries. RSM's Outsourced Solutions and Managed Services team provides a strategic bridge between business development, practice leadership, customers, and internal operations. This newly created team offers the opportunity to work in a startup type environment and help build the offering from the beginning and help shape the future of the Managed Services Practice. We are currently seeking an Outsourced Solutions and Managed Services Director, Digital Transformation Lead.

Core Responsibilities:
  • Develop and execute comprehensive digital transformation strategies in conjunction with the Enterprise Architect, Services Architect and Data Architect aligned with organizational goals.
  • Conduct market research and industry analysis to identify emerging trends and opportunities.
  • Assess the Consulting organization's digital maturity and identify areas for improvement.
  • Oversee the selection, implementation, and management of automation, digital technologies, including cloud computing, artificial intelligence, IoT, and data analytics.
  • Collaborate with multiple teams to ensure seamless integration of new technologies with existing systems.
  • Lead organizational change initiatives associated with digital transformation.
  • Develop communication plans to engage employees and stakeholders.
  • Provide training and support to facilitate adoption of new technologies and processes.
  • Enhance customer experiences through digital channels, such as e-commerce, mobile apps, and social media.
  • Analyze customer data to identify trends and improve customer satisfaction.
  • Foster a culture of innovation by encouraging experimentation and exploring new digital opportunities.
  • Identify and evaluate emerging technologies to drive competitive advantage.
  • Metrics and Measurements:
  • Establish key performance indicators (KPIs) to track the success of digital transformation initiatives.
  • Monitor and analyze metrics to measure ROI and identify areas for improvement.
  • Required Skills and Qualifications:
  • 6+ years working in a leadership role overseeing large scale innovation projects and change within a large, client facing organization.
  • Bachelor's degree in IT, Business Administration, or related field.
  • Strong strategic thinking and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Deep understanding of digital technologies and their applications.
  • Proven experience in leading complex change initiatives.
  • Knowledge of project management methodologies.
  • Ability to work effectively with cross-functional teams.
  • Strong business acumen and understanding of organizational dynamics.
  • Additional Skills (Preferred):
  • Experience in specific industry domains (tax, audit, accounting).
  • Certification in digital transformation or technology leadership.
  • Knowledge of data science and analytics.
  • At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at

    As an Affirmative Action and Equal Opportunity Employer, all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

    Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-###-#### or send us an email at [email protected].

    RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college/university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

    RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

    At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

    Compensation Range: $132,600 - $234,900.

    Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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