Fitness Center Front Desk Attendant - Oshman Family JCC : Job Details

Want to work at and receive a free membership to a state-of-the-art fitness center? Read below to find out how!

WE ARE HIRING PART TIME AND FULL TIME POSITIONS

Pay Range: $20-$22/hour

Are you a friendly person who loves making others feel welcome? Want to put those skills to use in an award-winning fitness center? If so, this might be the job for you!

The Job: As a Member Experience Advocate, you will provide excellent customer service to our members by providing clear, accurate instruction and service information. You will greet and check-in members while responding to a heavy volume of incoming calls. In addition, you will maintain daily scheduling and confirmation of member appointments.

The Place: The Oshman Family Jewish Community Center (OFJCC) is an exciting and innovative non-profit organization in the heart of Silicon Valley. We create fun, meaningful, inclusive and joyful experiences through educational, social, cultural, spiritual, fitness, and wellness programs. Our diverse and passionate staff of 250+ collaborate to make our 8.5-acre campus a truly special place for the nearly 20,000 visitors every week. Join us! Visit www.paloaltojcc.org.

The Core Duties:

• Greet and check-in members when they arrive at our facility.
• Maintain a thorough knowledge of fitness and campus programs and provide recommendations as needed.
• Respond to members concerns, suggestions, and complaints in a timely, professional, and consistent manner.
• Maintain daily scheduling and confirmation of member appointments/cancellations.
• Respond to heavy volume of incoming calls for appointments and other requests.
• Maintain the cleanliness and presentation of the Customer Service Desk and workout spaces.

The Essentials:

• Strong organizational skills and customer-service oriented approach.
• Knowledge of Google applications and Microsoft Office applications helpful.
• Highly developed written and verbal communication skills.
• CPR/FA certifications within 90 days of hire.
• Positive, upbeat, and enthusiastic about working in a non-profit environment.

The Perks: (Some conditions apply)

• Free membership at our award-winning fitness center!
• Flexible schedule.
• Work-life balance.
• Personal Development.
• Medical, dental, vision insurance.
• Paid holidays and paid time off.
• 403(b) retirement.
• Unlimited access to our new R&R room - with a focus on Recovery.
• Reimbursement for continuing education certification and conference fees.
• Employee discount program.
• OFJCC swag.
• Fun, motivating workplace.
• Free Coffee!!

Benefits exceptions apply, based on # hours worked per week.

Visit www.paloaltojcc.org for more!