Fixed Operations Director - Valdosta Cadillac Nissan : Job Details

Valdosta Nissan Mitsubishi is looking for a fixed operations director to run our parts and service departments at Valdosta Nissan and Mitsubishi dealerships.

What We Offer

* Health, vision, dental, and life insurance

* Competitive compensation

* Investment opportunities

* TKO Employee Scholarship Program

* 401K with match

Responsibilities

* Manage office and shop personnel and daily operations

* Follow and enforce all company policies and procedures as outlined in the current Employee Handbook

* Take necessary corrective and/or disciplinary action for employee non-compliance

* Ensure quality of work, attitude and performance meets or exceeds customer satisfaction goals

* Direct the smooth, orderly and organized operation of the store

* Maintain a personal positive attitude and positive communications at all times

* Develop customer estimates and work orders. Direct Service Writer's development of customer estimates and work orders. Assign work orders to the technicians

* Ensure selection of quality parts

* Ensure target margins are achieved

* Open and close stores on a daily basis

* Perform daily accounting closing and balancing procedures

* Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Owners

* Ensure all equipment is fully operational and in good working order.

* Ensure technicians have the resources needed to do their job

* Serve as the primary communications interface to the customers, before, during and after service

* Greet every customer that enters our facility with enthusiasm and a smile, showing hospitality and the highest level of respect

* Present the best solution to properly repair our customer's vehicle in a way that is easy for them to understand

* Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity

* Act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting the characteristics of honesty and integrity

* Other duties may be assigned

Qualifications

* Minimum 3 Years Experience as a Service Manager in the Automotive Business

* Strong Auto Sales and Sales Management Experience

* Strong Closing Skills

* Strong Ethics and Values

* Excellent Leadership and Communication Skills

* Excellent People Skills

* Must Pass Background and Drug Screen

* Must have valid driver's license and pass motor vehicle record test