FL-DCF-JAX-Office of Licensing-CCR-Admin Asst - Della Infotech : Job Details

FL-DCF-JAX-Office of Licensing-CCR-Admin Asst - Professional business office, customer serviceFL-DCF-JAX-Office of Licensing-CCR-Admin Asst - Support Regional Safety Program Manager and/or Supervisors and Counselors in the Child Care Regulation program by performing administrative tasks and duties as requested.Pay Rate: BRhr / Vendor Rate: BRhrWORK ENVIRONMENT: Open cubicles, professional office, business casual dress codeCANDIDATE RESPONSIBLITIES:** Conduct Central Abuse Hotline Record Search for owner/operators in FSFN System of child care programs at renewal to license.** Demonstrateproficiency in using Child Care Regulation computer application (CARES) andother programs and databases (e.g., MFMP, Outlook, MS Office) in order tocomplete assigned tasks.** Greet child care clients, providers and the public by phone, email and in person. Direct them appropriately, handle routine requests and provide general information.** Date stamp incoming mail and other documents. Distribute to appropriate staff. Process outgoing mail daily.** Complete electronic check logs and send licensing fees to Fiscal daily; follow Regional policy.** Send electronic Inquiry Packets to clients and maintain log.** Check voice mail throughout the day and take messages. Distribute to appropriate staff.** Check email throughout the day and respond appropriately. Forward as needed.** Prepare travel vouchers timely for Child Care Regulation staff.** Inventory office supplies monthly. Request or prepare requisitions in MFMP for approvals** Prepare and mail renewal packets for child care facilities and family day care homes 90 days prior to the expiration date. ** Assist Child Care Regulation staff in setting up new files, maintain and organize licensing files on ongoing basis.** Assist in administrative actions, organize legal files and maintain documents for court actions.** Assist with public events, mail outs, trainings and provider meetings.** Follow all DCF policies and Child Care Regulation Program policies, particularly in data security, confidentiality of protected information, and access to background screening documents.EDUCATION / SKILLS** Must have a High School Diploma or equivalent** Proficient using a computer** Excellent Customer Service Skills (professional office)Required/Desired SkillsSkillRequired /DesiredAmountof ExperienceAbility to speak and understand EnglishRequired0High School Diploma or equivalentRequired0Proficient using Microsoft OfficeRequired0Professional customer facing customer service experienceRequired2YearsExperience creating and using electronic files and document managementRequired1YearsExperience distributing phone messages and incoming mailRequired6MonthsExperience with office supply inventory and orderingRequired6MonthsExperience processing travel vouchersHighly desired0Experience using MFMP (MyFloridaMarket Place)Highly desired0QuestionsNo.QuestionQuestion1Your candidate's Pay Rate for this requisition must be BR, Vendor rate BRhr. Do you accept this requirement?Question2Please list your candidate's email address.Question3Please list the city and state where your candidate currently resides.Question4How soon can your candidate start if selected for this opportunity?Question5Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition?Question6If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract?Question7If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company's/candidate's expense?Question8Does your candidate have experience using MFMP?Question9 Is your candidate aware this is a contract/temporary position, and the agency does not offer benefits including PTO and paid holidays? Question10Does your candidate have any pre-planned time off, including doctor appointments within the 1st 90 days? Question11Did you upload the NEW CAI RTR form?