Floor Manager - The Seeker : Job Details

Required Years of Experience:3 years

Job Details

Position: Floor ManagerDepartment: Food & Beverage

The RoleThe Food and Beverage Floor Manager plays a pivotal role in ensuring seamless and efficient operations within the restaurant and bar outlets at our newest property, The Seeker. As the Floor Manager, you will work closely with James Beard Award-winning celebrity Chef Stephan Pyles, a 5th generation Texan and founding father of Southwestern Cuisine. You will be responsible for delivering excellence in guest service by developing teams, building relationships with guests, and providing personalized service while anticipating and fulfilling guests' needs.

Responsibilities

• Serve as a restaurant ambassador, exceeding core objectives and values.
• Act with an ownership mentality and full accountability for people, product, and profit.
• Provide excellent, courteous, and professional service to guests while maintaining restaurant culture.
• Ensure overall cleanliness and safety by performing opening and closing procedures.
• Lead the team to surpass restaurant and bar targets, focusing on guest and team relations, efficiency, and revenue.
• Contribute strategically to the development of the restaurant food and beverage outlets.
• Set service standards, address issues, and coach the team to ensure the highest quality in all restaurant areas.
• Oversee food quality, safety, and cleanliness by conducting checks and making necessary adjustments.
• Solicit customer feedback, evaluate cost-effectiveness, and implement profit-enhancing measures.
• Manage staffing, conduct performance assessments, develop guest relationships, and ensure compliance with policies and regulations.

Ideal Candidate

• 2-5+ years of hospitality leadership experience in a restaurant and bar, preferably in a hotel environment.
• Knowledge of basic accounting principles and practices.
• Experience in administrative tasks.
• General knowledge of computer systems, PMS, POS, and Google Drive.
• Leadership and customer service experience.
• Strong problem-solving skills.
• Excellent time management and multitasking abilities.
• Detail-oriented and highly organized.
• Exceptional interpersonal, communication, and people skills.
• Professional and self-driven.
• Deep understanding and appreciation of food and beverage culture, including trends, disruptors, behaviors, and complexities/opportunities.
• Passionate about hospitality, service, food, and beverage.

Compensation & Benefits

• Competitive salary
• Benefits
• Professional development opportunities
• An environment that encourages initiative, leadership, and continuous improvement
• Working with highly talented people who are extremely passionate about their craft
• Leadership and professional development growth opportunities

Other DutiesThis job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change based on operational and environmental requirements. Such changes will be discussed with team members, and the job description will be amended accordingly. This job description does not imply that these are the only duties to be performed by the team member occupying this position. Team members will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an at-will employment relationship.

About Life HospitalityInterstate Inn is managed by Life Hospitality, the hotel management arm of Life House – an operations, branding, and software company with a mission to make travel more accessible by making hotels easier to operate and more profitable with tech-enabled, best-in-class operations. We approach operations with a tech-driven mindset. From hotel operations to food and beverage, we provide tools and resources to run your hotel most efficiently, allowing you to focus on what matters most: the guest experience. We manage a portfolio of over 50 hotels across the U.S. and Mexico, with plans to grow to 50+ in 2024. You can find all Life Hospitality openings at Life Hospitality Careers.

We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.