Florida Energy Water and Air (FEWA): Director, Home Services - Calaway Habeck Talent Consulting : Job Details

At Florida Energy Water and Air (“FEWA”; headquartered in Orlando, FL - our mission is to drive innovation and growth while fostering a supportive environment for our team.

For 35 years, we have proudly served our communities, establishing ourselves as a leader in home comfort solutions. As the world's largest RainSoft dealer and a trusted partner of Home Depot and Lowe's, we are dedicated to our employees and committed to exceptional service.

An ambitious growth strategy with our financial partner, Compass Group Equity Partners, has expanded our footprint to Alabama, Georgia, and continued growth throughout the Southeast. Our goal is to leverage our extensive customer database of over 125K accounts, with the aim of developing robust plumbing, water heater, and HVAC programs, enhancing our business value by securing long-term recurring revenue.

We are seeking a motivated services Director with entrepreneurial aspirations to spearhead the development of new and existing company divisions. This role offers the opportunity to build and grow a critical business unit with substantial support and existing resources.

Reporting to the VP of Operations, the Director of FEWA Home Services will have overall P&L responsibility for this program, with the intention of turning this function into a prominent component of the organization.

Key Responsibilities:

• Lead the strategic planning and execution of our plumbing, HVAC, and service revenue programs.
• Utilize our current customer database to identify growth opportunities and drive program success and revenue growth.
• Works to grow, develop, and maintain new key client relationships that directly support the overall organizational growth plans.
• Develop and manage budgets, P&L, forecasts, and key performance indicators for this division.
• Lead efforts through influence to drive forward strategic initiatives, projects, and process changes.
• Provide leadership and mentorship to team members, cultivating a culture of collaboration and excellence.
• Drive business expansion efforts in existing and new markets, contributing to our overall growth objectives.
• Coordinate and promote internal accreditation courses for service teams, establishing path to licensure, and improving our efficiencies in the field.
• Provides leadership toward enhancing and streamlining existing processes in support of FEWA's practices and activities.

Qualifications:

• Demonstrated experience in plumbing and HVAC management, including program/process development and business growth.
• Strong entrepreneurial mindset with a track record of successfully launching and scaling new business initiatives.
• Excellent leadership, organizational, and project management skills.
• Proven ability to leverage customer databases for strategic planning and development.
• Understanding of digital marketing and customer outreach through digital channels to drive revenue growth
• Outstanding communication and interpersonal skills.
• Ability to thrive in a fast-paced, goal-oriented environment.

Qualifications (preferred):

• Plumbing and Mechanical State License (FL)

What We Offer:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package.
• Dynamic and supportive work environment with significant potential.