FOH Manager - Roots Handmade Pizza - South Loop : Job Details

Position Summary:

The Fifty/50 Restaurant Group is currently hiring for a Manager to add to it's busy Roots Handmade Pizza location in Printer's Row. Candidates will be responsible for assisting the General Manager with the overall operation of a single restaurant. Work with the General Manager and Executive Chef in setting the direction of the business in day to day operations as well as a plan to grow the business, drive sales and manage costs. Must have the ability to run a smooth and efficient shift.

ESSENTIAL FUNCTIONS: (Other duties will be assigned as needed)

Must be willing and able to do the following:

• Interact with, direct and supervise employees on a daily basis in a fair and dignified manner
• Assist with the interviewing, hiring, training, development and retention of qualified employees
• Promote teamwork among co-workers and employees
• Be hands on with all Front of House and Back of House positions to ensure smooth and efficient service
• Authorize & control comps and voids for all service personnel
• Follow up with employees and co-workers to ensure completion of assigned projects
• Identify, address and document individual employee performance problems according to standard operating procedure. Discipline and/or terminate as necessary according to Fifty/50 Group procedures
• Assign employee workstations
• Uphold applicable policies and requirements of employment laws
• Become proficient in all job functions of both Front and Back of House employees
• Organize and conduct periodic informational seminars for employees
• Have thorough understanding of and practice Fifty/50 Group Employee Handbook, employee benefits, and company philosophies
• Assist with the booking of private events.
• Complete projects as assigned in a timely manner
• Perform varied duties to ensure proper restaurant operation according to standard operating procedure
• Create atmosphere including lighting, music, and temperature levels
• Address guest complaints and problems effectively and courteously on an as needed basis
• Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy

REQUIREMENTS

WHY THIS IS A CAREER & NOT JUST A JOB

Visit our Group Page: www.thefifty50group.com

• 1 to 3 years of full-service, high-volume MANAGERIAL experience in a polished, well-run, restaurant with 15 or more employees
• A bachelor's or associates degree from any accredited university
• Abililty to clearly communicate and write in English
• Ability to lead and motivate your team with an attitude of mutual respect
• Skilled in developing and maintaining guest rapport through interaction and social media
• High-energy, guest-focused approach to floor management
• Benefit Packages (Medical, Dental and Vision) with employer subsidy
• Competitive Pay and 401K + Match
• Paid Time Off (salary), Paid Sick Leave, and Paid Maternity
• Monthly Food + Beverage Perks at all of our establishments
• Quarterly Bonus Program (salary)