Food and Beverage Guest Experience Agent - Accor North America : Job Details

The Palm Court Guest Experience Agents primary responsibility is to improve the guests experience through diligent arrival preparation, dining experience post visit and daily operations of the restaurant seating. Create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $35.00 per Hour. RESPONSIBILITIES:Consistently offer a professional, friendly greeting and engaging service. Understand all colleagues tasks in the outlet Assist with booking, modify...Guest Experience, Guest, Agent, Beverage, Food, Beverage Manager