FOOD AND BEVERAGE OPERATIONS COORDINATOR - Four Seasons Hotels : Job Details

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests,residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An architectural icon in the heart of Lower Manhattan. Diverse, inspiring and vibrant - where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city's most authentic neighbourhoods. Come and discover a new kind of urban chic with us, whether you choose to rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck. We look forward to welcoming you.

Food & Beverage Coordinator

Four Seasons Hotel New York Downtown

OUR VISION:

We are New York's Luxury Lifestyle Icon.

OUR MISSION:

To inspire meaningful connections

To curate exceptional experiences

To deliver passionate service

with kindness, care and a commitment to excellence

Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise.

OUR PURPOSE:

To Enrich the Lives of Employees, Guests and the Community around us

OUR VALUES:

We think differently

We are client obsessed

We have passion

We own it

We truly care about each other

We have integrity

Join Our Team

The Four Seasons Hotel New York Downtown is looking for a Food & Beverage Coordinator who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Food & Beverage Coordinator, you will be accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.

This position reports to the Food & Beverage Operations Manager and Executive Chef.

Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Food & Beverage Coordinator, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition.

WHO YOU ARE:

You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team's success. You set expectations and know to 'inspect what you expect'. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you're effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words.

BASIC PURPOSE: The Food and Beverage Coordinator plays a crucial role in ensuring the seamless operation of food and beverage outlets, contributing to the overall success and reputation of the establishment.

ESSENTIAL FUNCTIONS:

* Receive and respond to incoming telephone calls and emails in accordance with Four Seasons Standards and assist with calls for the Food & Beverage Division

* Type correspondence, reports, composition of letters, and memorandums; open, examine, sort, incoming mail and when appropriate gather information necessary for response; take and distribute departmental and divisional meeting minutes.

* Maintain files, schedules, and calendars for management members of the Food & Beverage Division; coordinate, set and confirm interviews and appointments.

* Assist in completing special projects which may include mailings, competitive surveys, menus, or other assigned duties; maintain and order office supplies.

* Maintain policy and standard manuals; update and distribute as necessary.

* Support the Food & Beverage Management team in: sourcing products, create vendors and PO's and track deliveries, create regular requisitions and assist with inventories

* Assist with local printing such as buffet labels, recipes, special event menus, guest requests, food and beverage tastings

* Assist in taking reservations for all special events (Thanksgiving, Holidays)

* Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

* Work harmoniously and professionally with co-workers and supervisors.

DAILY TASKS INCLUDE:

* Payroll and payroll packets and correlating forms

* Extra pays, Tip sheet

* Collection of employee time off related forms

* Teams channels responded to and folders updated daily ( ie. AIR updates)

* Ordering for IRD and culinary

* ADP punches

* Finalizing all labels and stationary needs for BEOS

* Amenity Tracker updates

* Special Buys & Rider items

* Inventory review and departmental purchases

NON-ESSENTIAL FUNCTIONS:

Attending various meetings (Ops, Labor ...).

KNOWLEDGE AND SKILLS:

Education: High school education or equivalent experience

Experience: Previous experience in Food & Beverage

operations, preferably in a coordinator role or

related position with Four Seasons or other

organizations.

Skills and Abilities: Excellent verbal and written communication skills to interact effectively with the leadership team, colleagues and vendors. Ability to convey information clearly and professionally. Requires ability to operate computer equipment. UniFocus, ADP and Open Table systems knowledge preferred.

Hourly Rate of pay- $30-$33 per hour

What to Expect: You Will

* Be part of a cohesive team with opportunities to build a successful career with global potential

* Have access to a robust benefit plan

* Have the opportunity to engage in diverse and challenging work

* Derive a sense of pride in work well done

* Be recognized for excellence

Learn more about what it is like to work at Four Seasons - visit us:

We look forward to receiving your application

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -