Food & Beverage Operations Manager - Hyatt Grand Central New York : Job Details

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Food & Beverage Manager oversees all food and beverage outlets within the hotel operated by Hyatt which may include restaurants, lounges, coffee bars, or club lounges. The salary range for this position is $64,350.00 to $70,000. Duties Include: •Direct and oversee development of employees •Hire, train, empower, coach and counsel, performance and salary reviews •Direct the implementation of the payroll, reports, & inventory for outlet operations •Coordinate outlet operations with other hotel departments to ensure efficient guest service •Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality •Implement procedures to increase guest and employee satisfaction •Exercise quality control for both food and beverage •Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards •Coach and counsel employees to reflect Hyatt service standards and procedures